Ali Riad
Remote IT Support Specialist
Refugee – Indonesia
Hi, my name is Ali Riad, and I am a Remote Support Specialist at Abled Online.
I am also a refugee, and joining Genashtim has been a very important step in my life. It allowed me to work, grow, and feel included in a professional environment.
I joined Genashtim because of its strong mission to support people from diverse and underrepresented backgrounds. I wanted to be part of a company that truly values inclusion and gives equal opportunities.
My experience working here has been very positive. The team is supportive, and I feel respected and valued. I’ve also been able to develop my skills and gain confidence in my work.
Working remotely with Genashtim has a big impact on my life. It gives me stability, flexibility, and peace of mind, and I can better manage my personal responsibilities.
I’m truly grateful to be part of Genashtim and proud to contribute to an organization that makes a meaningful difference.
Thank you.
Najiba Poya
Operations Assistant/Client Support Executive
Mobility-impaired
I am Najiba Poya from Afghanistan, and I belongs to Marginalized Community where Women are deprived of basic Rights, including the right to work and education.
After completing my MBA on a full scholarship in India in 2023, I returned home to care for my parents and start my career which I was very excited. Instead, I faced relentless gender discrimination and found every door closed due to new region where women are not allowed to work and study. I applied for many jobs but met only rejection, and my future began to seem bleak. Then, I was fortunate to learn about Genashtim. They saw my potential and hired me as an HR Assistant. This opportunity was transformative. Genashtim gave me more than a job—it gave me back my confidence and a path forward. In this inclusive, remote environment, I am valued for my skills and ideas. I am constantly learning and gaining practical new abilities that strengthen my career. Every day, I am building tangible proof of my own capabilities.
Genashtim restored my hope. It showed me that I can still succeed and contribute, even from within an oppressive environment. It taught me that my wings are still strong, and that there is still a sky where I can learn to fly.
Bishodh Jha
Virtual Assistant
Spinal cord injury
Bishodh Jha is from Nepal and is a person with disabilities.
During his bachelor’s studies, he was involved in a motorbike road accident that resulted in the loss of his leg and a spinal cord injury.
Before joining Genashtim, Bishodh worked as a Program Assistant at the National Federation of the Disabled Nepal. In April 2025, he joined Genashtim as a Virtual Assistant. Since then, he has found the work environment to be trusting, respectful, and supportive.
Working at Genashtim has been a very positive experience for him. The remote work setup has provided flexibility and a healthy work–life balance, allowing him to grow professionally. Through his role, he has developed skills in organizational communication, attention to detail, and problem-solving. He has also learned how to manage responsibilities independently while collaborating effectively with team members across different regions.
Bishodh feels motivated in his role and is proud to be part of the Genashtim team.
As Head of Marketing and Corporate Communications, Recruitment Support & ESG Talent at Genashtim, Christian drives brand growth, reputation management, and commercial impact across complex organizations. He sets a clear marketing vision aligned with business strategy, translating insight into compelling narratives that engage customers, stakeholders, and employees.
Christian has more than 25 years of progressive experience with multinational organizations, including Accenture, Telus, Dell, IBM, Intel, TeleTech, IMS Health, and ABS-CBN. He has held senior HR roles, advising leadership on aligning human capital strategies with business objectives, leading organizational transformation, and managing regional, multicultural teams globally.
He holds a Master of Science degree in Industrial/Organizational Psychology from De La Salle University and combines strong business acumen with deep expertise in organizational behavior and people management.
With more than 30 years of work experience in the field of Marketing, Andrew is an ROI driven professional with an impressive track record in digital marketing, eCommerce, Marketing Communications, Retail Business and Copywriting. Prior to working at Genashtim, he has worked for multi-national companies such as Hill-Rom, Sonera Zed, Ericsson and Yamaha.
He holds a Diploma in Business Studies from the Malaysian Institute of Management and a BA (Hons) in Marketing from the Charles Sturt University, New South Wales, Australia.
Andrew strongly believes in the importance of level-headedness. He maintains a rational and practical mind, specifically in evaluating both the opportunities and risks and in coming up with innovative solutions to challenges.
ESG Business Institute is a one-stop learning and professional services portal, aiming to encourage Business to create positive impact by how they make profit rather than how they spend it. Genashtim is instrumental in developing and maintaining this portal, by bringing together world-class experts and seasoned practitioners, developing ESG In Business Certificate featuring 2 certificates from Cornell University, and more. Find out more HERE.
10% of Genashtim Pte Ltd and Genashtim Sdn Bhd’s profits are donated to DG-Bridge, a registered charitable foundation in Hong Kong. We also provide training and technical support to help DG-Bridge set up sustainable solutions for persons with disabilities, refugees and other under-privileged communities in the region.
YPO (The Young Presidents’ Organization) has 30,000 CEOs across 142 countries, with 22 million employees, generating US$ 9 trillion in revenues. SEA Lestari was set up in 2020 as the first social impact chapter in YPO. Genashtim has been entrusted to set up the Lestari Academy, which is a digital platform to connect the YPO community, world-class resources, and other stakeholders in learning and moving the needle in Business as a FORCE for Good.
B Corp is the global certification of for-profit companies who meet the highest standards of verified social and environmental performance, transparency, and accountability. Genashtim is the representative for B Lab, the organization behind B Corp certification, for Southeast Asia except Singapore. We promote B Corp certification, and help companies with their B Corp certification journey.
ESG Talent is driven by a singular mission: to cultivate visionary leaders who propel sustainability, innovation, and impact to organizations that need them. The focus lies in connecting organizations with exceptional ESG professionals who redefine industries, champion ethical governance, and accelerate the transition to a more resilient world.
Through strategic talent hiring, leadership empowerment, and global collaboration, ESG Talent bridges the gap between ambition and action, ensuring that every hire becomes a catalyst for meaningful change.
Together, the goal is to shape a future where sustainability isn’t just a goal, but a standard.
SBF is the apex business chamber, representing 27,200 member entities in Singapore. Since 2019, Genashtim has been running the CSR in Action-Biz Impact Training for SBF and SBF Foundation, to convince SMEs to incorporate ESG principles into their business.
Tan Ee Beng heads the ESG Services in Genashtim and he manages various ESG initiatives and projects with our partners and clients. Since 2020, he has been involved in promoting and advocating the B Corp movement in Singapore and Malaysia and which has now extended to the rest of Southeast Asia.
Despite his partial blindness, Ee Beng makes the most of any opportunity that comes his way. Based in Malaysia, Ee Beng first obtained a diploma in Mass Communication with a major in Public Relations and later pursued a Bachelor of Public Relations (Honours) degree from the Tunku Abdul Rahman University College in Kuala Lumpur. He interned at the International Association for Human Values (IAHV) and started work as a Project Coordinator for Dialogue in the Dark.
Adept in Microsoft Office, Office 365, and Google Drive, Ee Beng is also a certified NVDA screen reader and speaks Malay and English fluently.
Villy has been working at Genashtim since 2009 and he has held multiple roles over the years. He started as one of the first visually impaired language coaches for the English online program.
Later on, he took his first leadership role in managing a team of QA assessors, and he is now leading multiple teams from Client Support, Language Department, and Learning Support Services. He also serves as the product head for Genashtim’s flagship eLearning program from Cornell University.
Prior to joining Genashtim, Villy was a high school History teacher who holds a bachelor’s degree in Secondary Education majoring in History from the Philippine Normal University.
Maszuin has 10 years of work experience in education and research, prior to joining Genashtim. She is the Quality Assurance Manager and leads both the Quality Assurance and the Content Development departments for the company’s PCP and MLU programmes.
Having completed her BA in Business Administration (Hons) in 2005 at Universiti Tun Abdul Razak (Unirazak), Masz continued to obtain her MBA in 2012. Not giving up on her ambition, she took the next best step and pursued her Post-Graduate Diploma in Research at Universiti Teknologi Mara, Shah Alam.
Masz was an illustrious student as she had been consistently included in the Dean’s Honour List (UNITAR 2001-2005). She was also the recipient of several scholarships such as the Teaching and Research Scholarship (TARA, at the UNIRAZAK 2010), UNITAR Scholarship for Academic Excellence (UNITAR 2001) and the Scholarship for Undergraduate Degree Programme (YAYASAN TENAGA NASIONAL 2001).
As the Chief Operating Officer, Seth brings over 15 years of experience in operations, technology, and leadership. Her journey at Genashtim is marked by versatility and innovation, having previously served as Chief Technology Officer, where she spearheaded initiatives to improve data protection and foster effective remote collaboration.
Seth holds a Bachelor’s degree in Business Management and a Master’s degree in Business Administration. She is also a certified Lean Six Sigma Black Belt, underscoring her commitment to operational excellence.
Recognized for her practical approach, Seth is passionate about streamlining processes to boost team performance and align with Genashtim’s mission. As COO, she plays a vital role in driving sustainable growth while championing the company’s vision of empowering marginalized communities through meaningful, inclusive employment.
For 25 years, Thomas has served in senior leadership positions in North Asia, South East Asia and Europe, for large multinational companies, including as Regional Managing Director – Asia for Rexam PLC.
When he retired from corporate life, Thomas was President and Country Manager for ABB in the Philippines. He then embarked on a social entrepreneurship journey, serving on the boards of a number of foundations, before setting up Genashtim as a for-profit social enterprise. Thomas is one of UNESCAP’s seven “Promoters” for the new Asia and Pacific Decade of Persons with Disabilities, 2013-2022. He has been invited as a speaker by ILO, AVPN Conference, World Blind Union, ICEVI, Asia Pacific Centre for Disability, The Nippon Foundation, and various universities including Sydney University, and Asian Institute of Management.
Since 1999, Thomas has been an active member of YPO/WPO,serving in many leadership positions, and was elected as Chairman for WPO in South East Asia for 2010-2012, during which time he was honoured with the Best of the Best Region award in WPO.
Thomas lives with his family in Melbourne, Australia and travels two-thirds of the time.
Likes: food and cooking, technology, people who care
Visit www.thomasngwm.com
He also worked with the marketing staff to develop detailed marketing plans for all media channels and sales teams.
Kim Soon was a Content Development Assistant who did research and tested apps and courses for the company and was then promoted to the post of Marketing Manager. In that role, he researched and analysed market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies.
He also worked with the marketing staff to develop detailed marketing plans for all media channels and sales teams.
Faizah has over two decades of experience in finance and business strategy, with a strong commitment to responsible financial management and sustainable growth. Having worked in both the UK and Malaysia, she has helped businesses strengthen financial controls, streamline processes, and drive operational efficiency.
Before joining Genashtim as Finance Director, Faizah was in senior roles at IWG and 7-Eleven Malaysia, while in the UK, she was part of Network Rail, Barclaycard, Santander Bank, and Volkswagen Financial Services. She has also worked as a consultant, guiding businesses through financial challenges during the pandemic and implementing long-term cost management strategies. Faizah holds a Management degree from the University of Reading, UK, and an accounting qualification from the Chartered Institute of Management Accountants (CIMA). With expertise in SAP, Oracle, and Power BI, she leverages technology to enhance financial control and decision-making.
As a leader, Faizah takes a collaborative approach, fostering professional growth within her team while aligning financial strategies with the company’s broader vision. She believes that strong financial management not only ensures stability and growth but also creates opportunities for a lasting positive impact on the community.
After years abroad, Faizah returned to Malaysia for the good food, everlasting sunshine, huge extended family, and—of course—her love of cats!
Gunavathy Muthu
Accountant
Orthopedically Impaired
Joined Genashtim on 16 February 2014
“I am Gunavathy or Gee as my friends call me. I am from Kuala Lumpur, Malaysia. I have had polio since I was 8 months old but that has not stopped me from being ambitious like any other abled person.
When I was young, I attended normal schools and I finished college among very much abled people. Even though it was tough competing with them, I was determined to prove to everyone that being a physically challenged person does not make me less abled than them in any way.
My family were too protective towards me because of my condition (I limp and wear special shoes because my right leg is an inch shorter than the other and I cannot use my right hand at all. Moreover, I am prone to falling) and they became my main obstacle when I started looking for jobs. But my eldest sister was and still is very supportive of whatever I do and with her help, I moved out to find jobs.
Finding jobs was not easy those days for a physically challenged person and from the employers’ point of view, I am not capable of working with one hand. So, there came my second obstacle, but this made me more determined to find a job. And I did, with the help of an employment agency. I joined as a General Clerk in a small Indian company with a meagre salary and from there onwards, I gained experience and moved on to other bigger, well-established companies. Even though I did not get a job based on my qualification, I grabbed whatever job that was offered to me to gain experience. I have worked as a receptionist, accounts clerk, customer service, export coordinator, secretary, accounts assistant, and HR assistant. At one point, I even managed the whole department in the absence of my superior and my last held job was as an administrative executive. I am proud to say my appraisal was as equal as an abled person’s appraisal and I was lucky to have had very nice bosses.
Then came news that almost shattered my freedom and independence. In 2008 I was diagnosed with Post-Polio Syndrome, a disease only 1 in 100 polio victims are diagnosed with. A disease affecting the muscles and nerves and can make a person bedridden and immobile. I was depressed at first but pulled myself together and consoled myself. I told myself there are people affected by even harder circumstances in this world compared to me. I left my job because I was having difficulty climbing the staircase, waking up in the mornings and I also started to become forgetful. But now I am much better with the help of Varma massage and Siddha medicines.
Since then, after I left my job, I was looking for home-based jobs but unfortunately, none were reliable, and some required a small deposit which made me quite reluctant to join them.
Finally, I got to know about Genashtim through another physically challenged person. I applied for a part-time job in the Administrative Department but was offered a permanent post as an accountant at Genashtim and a substitute coach for EPIC Online. As I lost touch with accounting for several years, I found it a bit difficult upon starting over. At one point, I almost gave up but with Thomas’ encouragement and guidance, I continued and now I can say I can handle it quite well.
At Genashtim, everything is done online and in the comfort of our own homes without having to worry about transport or beating the traffic and arriving punctually to work. Everything is conducted through emails and Skype as well as Google Hangouts. We have Management Meetings through Skype or GoToMeeting, and these meetings are attended by staff from all around the world and most of us are physically challenged. Just imagine having colleagues worldwide talking and seeing each other in real time from the comfort of their homes! I would say that’s really amazing!
Genashtim employs us not because we are physically challenged but because they believe that we have the capabilities just like any other abled person in terms of knowledge, skills and performance. I know that physically challenged people can do anything they want as long as they believe in themselves and have the determination and the ‘never give up attitude’. As Thomas has pointed out to me several times, “Genashtim is not a charitable organization”, and definitely not a place for lazy or incompetent people. So, here at Genashtim, we work with the same terms and conditions as any abled employee. We get penalized for our mistakes just like everyone else and this makes us more determined to improve ourselves.
I am proud to be a part of the Genashtim family as it is not easy finding jobs for the physically challenged and Genashtim has given me the opportunity to be independent and happy once again.
For me, ‘We are how we live our life, so make the most of it and make use of the opportunity given to the fullest’.
Christianto Chandra
Digital Marketing Executive
Polio
Christianto is a multi-talented man who also a member in the disabled motorcycle community. He studied programming, learned design, took IT classes, and learned about digital literacy.
He was a top graduate of the YPAC National ITC program, a level 9 Google Local Guide and contributor, and a national para shooting athlete. Chris’s expertise includes PC troubleshooting, social media management, photography, and graphic design. On top of that, he is also a member of the Agape Choir.
Eric John Sulit
Web Developer
Cerebral Palsy Mild
Joined Genashtim on 1 March 2020
Before joining Genashtim, I was a freelancer in software and web development for three years. My clientele included students as well as small and medium enterprises. I used technology to bridge the communication gap between me and my clients. I had previously worked as a software programmer with Arvin International Marketing Inc, the #1 supplier and distributor of salt in the Philippines. After five months, I resigned from the company due to the Philippines’ extreme road-traffic conditions which affected my punctuality to and from work.
I started to seek a job in 2018 and 2019 because I needed to earn an income to pursue my goals and secure my future despite having mild cerebral palsy. Obtaining a job was difficult because I was always judged based on my condition rather than on my abilities and qualifications until I found Genashtim. This company has ignited my self-confidence and has been both a blessing and a symbol of hope for me. It has elevated my financial status and facilitated learning on the job while I perform my tasks. I admire the CEO and his vision to build a future for disadvantaged people through an online presence that can withstand many natural disasters and pandemics. I enjoy my career here and am excited to work in a team that imparts many useful skills to me.
I joined Genashtim on 1 March 2020 as a web developer. My role in the web development team is to create and update the company’s websites and fix any existing bugs on the sites.
I developed mild cerebral palsy before I was born due to a slip-and-fall accident my mother experienced. My disability was discovered during my pre-school years when it was observed that I stuttered and was unable to talk well. This condition worsened with age until I was finally taken to the hospital and diagnosed with mild cerebral palsy.
Jennelyn Barizo
Remote IT Support Specialist
Orthopedically Impaired
Joined Genashtim on February 2, 2015
“My life before Genashtim was quite boring. I just sat and watched TV all day, chat with friends on Facebook. It was like I got glued to the TV and in my cell phone. Genashtim means a lot to me. Actually, it’s my first job. I’m so blessed Genashtim gave me this opportunity; to be able to use and enhance my knowledge and skills, work at the comfort of my home and be able to provide for my needs.”
Jennelyn is orthopedically handicapped. She lost her left leg during an accident that happened way back in 1997. In 2014, she was diagnosed with cancer, and had to amputate one more leg – this time it’s her right leg.
Judith Acosta
Learning Designer
Spinal Cord Injury
Joined Genashtim on 21 March 2018
“Prior to this present job, I was more of a homebody with a mini retail business well-known as a “sari-sari store” here in the Philippines. But the business was idle at most times due to the tight competition in the vicinity. Despite having one, I could hardly run the business without manpower.
Some years ago, after taking a short course and training in medical transcription, I got employed for some time and was hoping I could attain a home-based job. However, the health privacy act forbade it. Then, I also worked as a customer care representative for telecommunication services. My limitations and condition deprived me of pursuing this career further.
Despite all these suffering, setbacks and emotional depression, everything that has happened has led me to believe in luck and the purpose of my existence. I believe that getting accepted here in Genashtim was my destiny. Genashtim offers equal opportunity to differently-abled people, asylum seekers and individuals who are eligible, especially those with (high) potential, ability, determination and a mindset of success.”
“My various positions in this company are as a researcher for Content Development Department, quality assurance assistant for QA Department, and monitoring staff for the EMT department. My main responsibilities involved identifying needs and resources for contents, receiving feedback and taking action from the feedback, monitoring and implementing the action, as well as identifying strengths and weaknesses in each task and improving the quality of the work.”
In conclusion, all successes, failures and heartaches are worth it. Life is a gift and we only live once (no one lives forever) and what matters most is to never forget to be grateful. So, enjoy life while it lasts.
I am a paraplegic due to a spinal cord -T8 injury figured in a motor-vehicular accident.
Khaleswary Manokra
Independent Verification Analyst
Neuro – Imbalance, Motor Function Impairment, Reduced Power in Left Ankle , Minimum Left Lung Fibrosis due to the effects of cerebral malaria.
Khaleswary Manokra hails from Seri Kembangan, Selangor, Malaysia. She wore many hats in her previous job experiences, having been a general clerk, secretary to the director of a preschool, and a preschool teacher. She is currently pursuing a degree in management at the Open University Malaysia.
Khales is skilled in Microsoft software and fluent in three languages – English, Malay, and Tamil.
Mariecell Fornis – Esguerra
Business Partner for Dg-Bridge Ltd./Executive Assistant
Visually Impaired
Joined Genashtim on October 4, 2010
“Before Genashtim, I was a part-time transcriptionist for an NGO. My career with them was not healthy especially when it came to compensation, because there were delays of sometimes 2 or 3 months before I got paid. The work is erratic, and often, I have nothing to do.
Genashtim gave my career a total twist. Not only I can now buy things that I want, I can also help with the bills at home. I now have confidence in myself. I am proud of myself because despite my situation, I can still earn just like other people. Genashtim not only helped me but it also made my family and friends realize that a PWD can also be productive and have a career.
I feel so blessed with my job now. It’s an answered prayer from God, and like a dream come true. I love my work and my work loves me. My aspiration is to give my best and do well, so that I can stay long with Genashtim. Genashtim is different – they employ PWD not because they empathize or sympathize with us but because they believe in our knowledge, skill and capabilities. And they treat us just like any employee. It is amazing to be able to work from home.”
Mariecell works as Secretary for Mr. Thomas Ng. Her tasks include arranging flight and hotel bookings for Thomas and his family, maintain summary of his flight schedules, arranging restaurant and other reservations, conduct phone call follow-ups, send email blasts, and perform other administrative tasks for the company.
Recently she was promoted as the HR Manager for the Company while providing training to her reliever in the Secretarial department.
Mariecell became blind when she was on her last year in college, prior to her graduation in 2002. Going home, they came upon a construction site without a warning device or sign, her father lost control of the car and they crashed. She has also undergone reconstructive surgeries on her jaws brought by the accident. While recuperating, she has learned to use Braille and has trained to use computers for visually-impaired. Mariecell has become a part-time transcriptionist for ATRIEV (Adaptive Technology for Rehabilitation, Integration, and Empowerment of the Visually Impaired)
Angelyn Nova Asuncion
Persons with Disability (PWD)
Hemimelia
“Before joining Genashtim my life was pretty simple and I spent my days volunteering for a local NGO. I received no income though an allowance was given at times.”
Now that I am a part of Genashtim, I have a sense of personal satisfaction and fulfillment as I am now able to provide for myself and my family. I started as a part-time staffer, helping in the QA department, and was very thankful when I was promoted to a full-time position in May 2012 as this meant an increase in my earnings as well. I consider this a particularly good opportunity to sustain our daily lives and future.”
Working with Genashtim is challenging. I’m always willing to learn and seek ways to develop myself. I am doing things that I never thought possible and am willing to continue working with the company as long as Genashtim needs my services. I love Genashtim!”
Angelyn is working as a virtual assistant for the QA Team. Her tasks include researching diverse topics as well as storing and filing EPiC Online session audio recordings. She also assists with preparing QA reports for the team.
Angelyn was born with hemimelia, a developmental anomaly characterized by the absence or shortening of the lower portion of one or more of the limbs, in Angelyn’s case the absence of her right arm. It was concluded that this was a result of her mother contracting German measles during her pregnancy. This did not stop her from achieving her goals in life. She completed her studies with a scholarship from NPDRC, via the Liliane Foundation Philippines, where she was volunteering before joining Genashtim.
Helen Wang
Client Engagement and Training Administrator
Orthopedically Impaired
“I live in Turpan which is located in the Northwestern part of China. Before Genashtim, I worked as an English tutor for primary school pupils at home. I spent 3 to 4 hours at work during weekdays, and about 5 to 6 hours during weekends. I enjoyed my previous job, and I loved teaching those children. But I was actually looking for a more challenging and exciting job, so I decided to work for Genashtim. I believe that Genashtim will give me more opportunities to show my abilities and improve my English communication skills.
Working for Genashtim means a lot to me. Genashtim has given me more opportunities to improve my English communication skills; at the same time, I am also able to help people who need to learn and improve their Chinese communication skills. For me, Genashtim is the best company that I have ever worked for.”
Helen is currently working as a language coach for Genashtim’s Mandarin eSpeak program She also assists the Mandarin eSpeak QA Team, EPiC Online QA Team, and the Content Development Department.
Helen has an innate serious spinal disease, which is called “Spina Bifida.” This disease prevents her from walking like a normal person because her spine is bent like the structure of a shrimp.
Raj Kumar Selvaraj
Independent Verification Analyst
Quadriplegic/Mobility Impaired
Joined Genashtim on 1 December 2011
“I am a qualified engineer by profession, and before an accident that changed things for me, I worked in a managerial position for a well-known multinational company in Malaysia. I’d confidently say that I was financially and socially sound, and pretty much settled in life.
Genashtim for me was a breath of fresh air, coming just at the right time. Working with Genashtim has given me a sense of focus and allowed me to keep faith in myself and my abilities, despite my current medical condition. My role as Process Manager demands a lot of structured organizational management, implementing existing and new processes, and overseeing work processes to ensure the business runs smoothly and effectively. With my previous experience in management, I’m grateful that this role has come along once again.
My aspirations are quite simple – to recover completely, and serve society to the best of my abilities. I feel like I have already started doing this currently, and a complete recovery from my current condition will only allow me to do more than I can now.
What I find different about Genashtim is its core values. Genashtim is a unique organization that is sensitive to more than just one cause, and that’s what makes it stand apart from others. This organization believes in equal work opportunities, doing its part for Mother Nature, and serving a pressing need in today’s world – improving communication globally.
My daily inspiration is “If you have faith, absolutely anything is possible once you set your mind to it.”
Currently, Raj works as a Verification Analyst for the B Lab project.
Roberto Heneral
Senior Creative and Graphic Designer
sacro-iliac joint friction syndrome
Roberto B. Heneral is a Filipino national who has over 20 years of experience in web-based design, user experience and pathways, digital project strategy, and agile project management across the design and development lifecycles. After gaining background knowledge in Computer Science from Manuel L. Quezon University, he earned a degree in Sociology at CAP College Foundation, Inc. and took a Professional Teaching Course at the University of the Philippines – Open University.
Since 1993, he has held many creative design positions and is now the Senior Creative and Graphic Designer at Genashtim.
Kar-Men Phang
Virtual Assistant
Hemiparesis due to post-traumatic accident
“My journey towards finding meaningful employment has been a long and challenging one. I’ve walked into countless companies with vacancies, hoping for a chance to prove myself. Unfortunately, time and time again, I was met with closed doors and rejection because of my limited movement in my left leg and the inability to move my left hand voluntarily. While a few companies did hire me, they paid me so little that I could barely afford my basic needs, let alone treat my parents on special occasions. Those experiences of being undervalued and repeatedly turned away began to erode my hope.
But then, PERKESO introduced me to Genashtim and encouraged me to apply. I remember feeling a mix of hope and fear, worried that rejection was waiting around the corner yet again. However, to my surprise, Genashtim did something remarkable – they gave me a chance. I started off under observation, but the moment they accepted me as a permanent staff member was nothing short of life-changing.
Words cannot express how grateful I am to be part of this incredible company. Genashtim not only gave me the opportunity to rebuild my hope but also allowed me to envision a future where I can stand on my own feet, pay for my medical needs, and even create special moments for my parents. They’ve lit up my world in a way I never thought possible and restored my dreams of a brighter tomorrow.”
Felipe Matheus Muller
Independent Verification Analyst
ASD (Austim Spectrum Disorder)
“Before discovering Genashtim, I finished my undergraduate degree and jumped into the industry, eager to explore new opportunities. It quickly became clear that Genashtim has a unique approach that sets it apart.
Genashtim is well-regarded for its strong team unity and commitment to creating an inclusive environment. The company’s openness to diversity and proactive stance on disability inclusion ensure that everyone feels valued and supported. There are plenty of chances for both personal and professional growth, and individual talents and aspirations are genuinely nurtured. The team’s forward-thinking and supportive attitude creates a positive and fulfilling experience.
Challenges like navigating limited accessibility and high-pressure environments are real, but Genashtim’s supportive culture provides invaluable assistance. The emphasis on inclusion and diversity forms the basis of Genashtim’s strong and inspiring commitment to making a positive change.
One of the highlights of working with Genashtim is the chance to engage with a variety of global companies, and learn about their distinct cultures and operations. These companies’ ESG practices stand out, particularly their impactful donations and efforts to improve societal well-being. These initiatives not only reflect their core values but also make a tangible difference in the communities they serve.”
Stewart Gomwe
Refugee
Senior Finance Admin
“Prior to becoming part of Genashtim, I have held positions in multiple companies, including roles such as Accountant, Finance Manager, and Country Director. The thing that stood out to me the most at Genashtim was the optimistic outlook of the staff, the inclusive work environment and the opportunity to work remotely captured my heart, enabling me to work close to my family.
The opportunity to connect with people from different nations across the world is a thrilling experience. Being part of the Accounts Department is giving me great exposure to collaborate with different people across the globe, which is assisting me in refining my communication, decision-making, and social interaction skills.
However, virtual work poses difficulties, particularly in countries such as Zimbabwe, where obtaining high-speed, dependable, and cost-effective internet access is a major issue. In addition to that, we experience long hours of unscheduled electricity power cuts seriously disrupting remote working. To mitigate this challenge, Genashtim has assisted me to procure solar back up equipment under the Solar Panel Assistance Program, which I appreciate.”
Sivananda Kumar Velautham
Physical Impairment (Hemiplegia due to stroke)
Remote IT Support Specialist
“At 48 years old, life took an unexpected turn when I suffered a stroke. In an instant, everything changed. The independence and abilities I had taken for granted were suddenly compromised, leaving me to navigate a new reality as a person with disabilities (PwD). The road to recovery was long and challenging, but the greatest struggle was finding a way to reconnect with the world and rediscover a sense of purpose.
For many, a stroke can feel like the end of a chapter, but I was determined to see it as a new beginning. However, as time passed, I realized that getting back into the workforce was not going to be easy. Traditional workplaces were not always accommodating, and the opportunities seemed limited. The frustration of wanting to work but feeling boxed in by circumstances began to weigh heavily on me.
It was during this difficult time that I discovered Genashtim. More than just a company, Genashtim became my second chance at not just working but thriving. As an organization dedicated to inclusivity and empowering individuals with disabilities, Genashtim offered me the opportunity to contribute meaningfully while accommodating my unique needs.
Genashtim provided the flexibility and support I needed to perform at my best. Here, I was valued not for what I couldn’t do but for what I could contribute. The work was more than just a job; it was a way to regain my confidence and prove to myself that my capabilities extended far beyond my physical limitations.
Every day, I am reminded that the path I’m on is not about returning to who I was before the stroke but about embracing who I am now. Genashtim has given me the platform to do what I love and to be part of something larger than myself.
This journey has taught me that life after a stroke can be rich with opportunities. While my experience has undoubtedly been shaped by the challenges of being a PwD, it has also been defined by resilience, growth, and the unwavering belief that it’s never too late to start anew. Genashtim was the key to unlocking that new beginning, and for that, I am profoundly grateful.”
Muneer Ahmad
Locomotor disability on the right leg due to polio
Independent Verification Analyst
“I am Muneer Ahmad, hailing from India. I hold an engineering degree in mechanical engineering. I have a locomotor disability in my right leg due to polio since the age of 1, but that has never stopped me from pursuing my goals.”
Before joining Genashtim, I worked for a couple of multinational companies in roles ranging from customer care executive to compliance and operations. My most recent experience was as a Product Compliance Associate, where I was responsible for safeguarding customers and upholding the integrity of the platform. I played a key role in enforcing measures to prevent the sale of illegal, hazardous, and unsafe products. Through these efforts, I contributed to the establishment and maintenance of a secure, compliant, and customer-centric marketplace.
In my current role as a Verification Analyst in the ESG department, I am deeply involved in collaborative efforts with a global certification body and various companies to streamline Environmental, Social, and Governance (ESG) assessments. I meticulously review B Impact Assessments, offering insightful feedback on social and environmental performance data to ensure the accuracy of the certification process. My commitment to transparency and consistency guides decision-making, aligning with B Impact Assessment Standards. I also excel in delivering high-quality customer service, efficiently managing communications related to standards and certification. This role allows me to contribute to a seamless and informative experience for stakeholders, reinforcing my dedication to fostering sustainable and responsible business practices.
I thoroughly enjoy working in the ESG department, where I help organizations reduce their environmental impact, improve social responsibility, and achieve long-term sustainability goals. Our collective efforts are transforming the global economy to benefit all people, communities, and the planet. Every project I work on is unique, with its own business model aiming to create a positive impact on society and the environment.
Before joining Genashtim, I was working remotely during the COVID-19 pandemic, but as the situation improved, my previous company started calling employees back to the base location. Being in northern India with my office located in the south, relocating was not an easy decision due to my recent marriage, family responsibilities, economic considerations, and the time-consuming daily commute.
Genashtim’s fully remote model provided the flexibility I needed. I no longer have to spend hours stuck in traffic, and I can take care of my family while maintaining a great work-life balance. I’m thankful for this opportunity as it allows me to work during hours that suit me best, ensuring my commitment to both my work and my personal life.
I first learned about Genashtim through a social media message announcing that the company was hiring for 15 Independent Verification Analysts (IVAs). Little did I know then that this opportunity would transform my life in ways I could never have imagined, both economically and professionally. I am incredibly thankful for the chance to be a part of this amazing organization. Genashtim’s mission of providing sustainable, meaningful, and gainful employment for the disadvantaged, particularly those with disabilities, in a 100% work-from-home model, deeply resonates with me. Genashtim’s special focus on diversity, inclusivity, and eLearning distinguishes it from other organizations. Taking inspiration from Genashtim’s core principles and mission, I am now working on a project aimed at making a transformational and positive impact on the broader community. Although it is still in the early stages, I am optimistic about the outcomes and look forward to contributing even more to this meaningful cause.
“Add life to days, not days to life.”
Mariela Deancy Parcon
Independent Verification Analyst
Visual impairment- retinal detachment
“My career as a professional secretary started in secondary school, where I fell in love with the subjects: English language, shorthand writing, and typewriting. From there, I pursued further courses and training until I joined the civil service as secretary to a legal officer in the Town Planning Department. Continuous studies and training propelled my career to the level of executive secretary/assistant to general managers and chief executive officers in several private sector organizations. My final major position in corporate Jamaica was executive secretary to the chairman and chief executive officer of a major company in the shipping industry. It was while performing in that role that I received an injury on the job that changed the course of my life and eventually led me to conduct an online search for a part-time remote job, which landed me in Genashtim. I was with that company for almost eight years.
I currently hold the roles of QA/Content Jr Executive and Operations Assistant at Genashtim. In the first-mentioned role, my major task is to listen intently to recordings of EPiC Online sessions and assess students’ baseline performance in the first session and track their progress over the following twenty-nine sessions at intervals of ten sessions. Other less-recurring tasks include reviewing My Learning Universe (MLU) and Singapore Business Federation (SBF) courses along with other assignments given occasionally. In the role of operations assistant, I create calendar links that enable both students and coaches to join the EPiC Online sessions, and I monitor these sessions to ensure that everything progresses smoothly from start to finish, while preparing to take corrective actions if necessary. I also perform several other tasks pertaining to this role.
Memorable moments of former days at Genashtim include the times in 2020/2021 when Hemashree Krishnan, Madje Lagare, and I worked together in both the Language Department and the Marketing Department under the leadership of Nancy Ong and Kim Soon Yap. Memorable moments of the present time include the fun we enjoy in the Quality Assurance Department with our daily morning greetings, friendly chit-chats, and many laughs-out-loud.
Prior to joining Genashtim, I had to overcome many struggles and hurdles. Firstly, as a result of the injury, I had lost a job (by resignation) with one of the highest-paying companies in Jamaica. Not only that, but it was also the company from which I had planned to retire because I loved my job and my relationship with the company’s many employees.
This loss necessitated my return to my family home in the rural area on two occasions, where I became almost dependent on family members, buying and selling small items and offering office services for which there was little demand. Subsequently, I lost almost everything I had owned on three separate occasions due to varying circumstances. I am still in the process of making a comeback from this. Additionally, my body assumed additional pain in several areas, one believed to be a spin-off of the first injury occasioned by a Chikungunya outbreak in 2014 and another by a second injury carelessly caused by a supermarket worker who ran a large, loaded trolley into my right side. These additional pain issues remain with me.
Genashtim has not only made it possible for me to earn an income and support myself for the major part, but the company has also made it possible for me to make myself as comfortable as possible working from home. Many times, I have had to abandon my chair and take my laptop to the bed to continue my work. And, as they would say, it does not take rocket science to understand that I could not do this in a brick-and-mortar company.”
Lurline Halliman
QA/Content Development Jr Executive
Complex Regional Pain Syndrome (CRPS)
“My career as a professional secretary started in secondary school, where I fell in love with the subjects: English language, shorthand writing, and typewriting. From there, I pursued further courses and training until I joined the civil service as secretary to a legal officer in the Town Planning Department. Continuous studies and training propelled my career to the level of executive secretary/assistant to general managers and chief executive officers in several private sector organizations. My final major position in corporate Jamaica was executive secretary to the chairman and chief executive officer of a major company in the shipping industry. It was while performing in that role that I received an injury on the job that changed the course of my life and eventually led me to conduct an online search for a part-time remote job, which landed me in Genashtim. I was with that company for almost eight years.
I currently hold the roles of QA/Content Jr Executive and Operations Assistant at Genashtim. In the first-mentioned role, my major task is to listen intently to recordings of EPiC Online sessions and assess students’ baseline performance in the first session and track their progress over the following twenty-nine sessions at intervals of ten sessions. Other less-recurring tasks include reviewing My Learning Universe (MLU) and Singapore Business Federation (SBF) courses along with other assignments given occasionally. In the role of operations assistant, I create calendar links that enable both students and coaches to join the EPiC Online sessions, and I monitor these sessions to ensure that everything progresses smoothly from start to finish, while preparing to take corrective actions if necessary. I also perform several other tasks pertaining to this role.
Memorable moments of former days at Genashtim include the times in 2020/2021 when Hemashree Krishnan, Madje Lagare, and I worked together in both the Language Department and the Marketing Department under the leadership of Nancy Ong and Kim Soon Yap. Memorable moments of the present time include the fun we enjoy in the Quality Assurance Department with our daily morning greetings, friendly chit-chats, and many laughs-out-loud.
Prior to joining Genashtim, I had to overcome many struggles and hurdles. Firstly, as a result of the injury, I had lost a job (by resignation) with one of the highest-paying companies in Jamaica. Not only that, but it was also the company from which I had planned to retire because I loved my job and my relationship with the company’s many employees.
This loss necessitated my return to my family home in the rural area on two occasions, where I became almost dependent on family members, buying and selling small items and offering office services for which there was little demand. Subsequently, I lost almost everything I had owned on three separate occasions due to varying circumstances. I am still in the process of making a comeback from this. Additionally, my body assumed additional pain in several areas, one believed to be a spin-off of the first injury occasioned by a Chikungunya outbreak in 2014 and another by a second injury carelessly caused by a supermarket worker who ran a large, loaded trolley into my right side. These additional pain issues remain with me.
Genashtim has not only made it possible for me to earn an income and support myself for the major part, but the company has also made it possible for me to make myself as comfortable as possible working from home. Many times, I have had to abandon my chair and take my laptop to the bed to continue my work. And, as they would say, it does not take rocket science to understand that I could not do this in a brick-and-mortar company.”
Linges Warry Apparao
Talent Acquisition Coordinator
Lung Problem
“Before joining Genashtim, I worked as a model, content creator, and entrepreneur. I’ve always wanted a full-time job with the flexibility to work from home, and Genashtim is my first opportunity to do so. Currently, I am a Talent Acquisition Coordinator, a role I truly enjoy because it allows me to interact with a variety of personalities every day.
Previously, I relied on my parents for my personal and medical expenses. Now, I can proudly say that I am financially independent, covering my personal and medical needs on my own. Additionally, I am self-funding my Bachelor’s degree.”
Karl Tangliben
Client Support Executive
Visually impaired
“Hello, my name is Karl Cedric Tangliben, and I have been visually impaired since birth. Before joining Genashtim, I worked for a U.S.-based organization on a project basis. However, I sought a more stable and long-term position. Despite applying to various BPO companies, I faced rejection due to my disability. I am deeply grateful to have found Genashtim, a company that recognized my capabilities and did not view my disability as a limitation.
I initially joined Genashtim as a Quality Assurance Analyst and an English Coach, before transitioning to the Client Support team as a Client Support Executive, a role I continue to fulfill. In this position, I manage retail and corporate clients from the Philippines, Japan, and Vietnam, assisting them with their online executive learning journeys. I genuinely enjoy my work, thanks to the supportive team and the positive working environment, where I feel valued and appreciated.
I am thankful for the opportunity to work at Genashtim, as it enables me to provide for myself and support my family. I also appreciate that I can be myself here and focus on my work without my disability being a focal point. I am happy to have witnessed the company’s growth and am truly grateful to be part of this wonderful organization.”
Joe Ryan Tuzara
Osteomyelitis-Bone Disease Infection
Remote IT Support Specialist
“This is my journey before joining Genashtim and my current experience here in Genashtim, wayback in 2000, I was a regular employee. I worked as a Field Internet Installer and Technician for a Telecommunications Company and cable provider in the Philippines. My role was to install and maintain their internet system to ensure the customers had access to reliable internet, however, during those times, I had problems commuting to work every day because of the poor public transportation here in the Philippines. I did this for eight years or more.
Due to the lack of quality urban transport systems here in the Philippines including the expensive fares, I use a motorcycle to go to my workplace and also to avoid the daily problem of traffic jams.
One day while I was in the middle of my way home, something unexpected happened to me, I had an accident with my motorcycle, but that day I thought that there was no harm to me despite the accident, and everything changed, passed days and because I didn’t feel any signs or symptoms, I didn’t immediately distinguish that there I was a health problem, I had an injury and an infection, until I was diagnosed with it Turns out I have Osteomyelitis, it’s a bone infection.
Infections can reach a bone by traveling through the bloodstream or spreading from nearby tissue, because of this I have felt pain and sometimes inflammation over the area of infection. Because of this, it was difficult for me to do my duties and responsibilities properly as a field worker, I couldn’t walk properly anymore because of the pain I felt, and I decided to stop working because of that illness.
Infections can reach a bone by traveling through the bloodstream or spreading from nearby tissue, because of this I have felt pain and sometimes inflammation over the area of infection. Because of this, it was difficult for me to do my duties and responsibilities properly as a field worker, I couldn’t walk properly anymore because of the pain I felt, and I decided to stop working because of that illness.
I was depressed at that time, I lacked earnings to be able to provide for the needs of my family. So, I decided to build a Computer Shop. I used my savings to build the business I knew; I used my knowledge to grow it.
Until another test came, a COVID-19 pandemic that tested all people around the world, because of this pandemic, my business gradually lost money which led to the closing of my business, I was forced to dispossess or sell all of my PC units to somehow get some capital despite what I spent on it.
I was stressed and depressed because of my job loss including when my business was closed, I tried to find a job again, but it was not easy because of my condition, I started to experience discrimination in finding a job, and I had a hard time joining the Philippine workforce. It is sad to say that declaring your disability to the company you are applying for will prevent you from finding a better job within their organization.
They won’t want to risk their business and your health so they can have their preferences. If they make a pass at you, take your talents elsewhere. I have a long road ahead, I continued to look for a job. I kept searching for jobs in my field and searching hiring companies, until one day I saw Genashtim on a job site that offered fully remote jobs and above all accepted PWDs,Like normal citizens who are looking for a job, I tried to apply, I submitted a resume with a cover letter and an online application, based on my experience, I was still nervous because of the rejections I received in previous experiences, but despite the nervousness and worry, the company offered me a chance, the company gave me another opportunity to continue and grow my knowledge and our company gave me a chance to become as a Remote IT Support Specialist which is a good start to my career again.
This company helps me to Find out what I enjoy doing and what I’ve truly good at as well as how to develop my areas which for me is an important lesson you can learn at work. Being a part of the Genashtim family is a good privilege that you should take care of, they make connecting with others a priority, and Genashtim is a great tool to help me achieve my career goals. Thanks to Genashtim our company, to my co-workers, and especially to my team at Abled Online who continue to be part of my development of my skills and knowledge.
One of the things I’ve learned despite the trials I’ve been through is to Remember to look on the bright side or always look on the bright side because Every day isn’t going to be the best day, and some days can be downright challenging. However, if you can remember to look on the bright side, the difficult days can be just another way to grow in both your career and life in general.”
Faryal Batool
Content Writer and Reviewer
Oppressed Environment
Joined Genashtim in December 2022
“Raised in a very conservative society where a woman’s only purpose is marriage, I had never really worked before joining Genashtim. However, when I reached a crossroads in my life, Genashtim miraculously found me and has been my lifeline ever since.”
I initially joined the Language department as a content developer and course administrator. After nearly 10 months with the content development team, I transitioned to the content writing team, another division within the Language department. My current role is Content Writer and Reviewer, where I create content for the Marketing Department, including social media posts and website material. Additionally, I review and edit content produced by other departments within the company and for clients.
Furthermore, I serve as one of Genashtim’s in-house coaches for the EPiC online program, conducting English language sessions for our internal staff and providing backup support for our external coaches. I am also part of the coaching team for our Business Writing courses.
I belong to a marginalized community that has faced ethnic targeting for over 20 years in Quetta, Pakistan. Coupled with the lack of security, the deeply conservative society makes it easy to understand why our women do not work.
My parents died when I was a teenager, and when I found myself in an unhappy marriage, I had no support system. With no job experience and little exposure to the real world, I was afraid to leave, knowing I had nowhere to turn, a fact my husband exploited.
By a stroke of luck, I was hired by Genashtim. Without the financial stability and confidence this job provided, I would never have found the courage to leave a marriage where I was losing a part of myself every day.
Business Development Executive
Business Development Executive
Orthopedic Disability (amputee, right arm above elbow)
Joined Genashtim in December 2022
“Before joining Genashtim, I had a diverse career that significantly shaped my professional path. I began as a Bookkeeper and Office Secretary at ADAP (Association of Differently-Abled Persons) Multi-Purpose Cooperative, where I managed financial records, handled office administration, and performed various administrative tasks.
I then moved to the National Federation of Cooperatives of Persons With Disability (NFCPWD) as an HR and Planning Officer. In this role, I was responsible for staff screening and hiring, conducting training for staff and member cooperatives, assessing and verifying whether organizations met membership criteria, writing reports, and collaborating with both local and international partner organizations.
Most of my career was spent with CBM, where I held multiple positions, including Administrative Assistant, Finance Assistant, and Programme Officer. My work included managing individual and consortium projects, grant reporting and monitoring, mentoring and coaching, evaluating projects, and assessing and verifying whether organizations met the requirements to become CBM partners. I also led workshops, advocated for the inclusion of people with disabilities, and represented the organization in various forums.
In December 2021, my employment with CBM ended due to organizational reorganization. I subsequently underwent major surgery. The following year, 2022, was particularly challenging as I focused on my recovery. During this time, managing my health was a priority, and job searching became difficult. With my savings depleting and being a single parent and primary breadwinner, returning to work became essential.
In December 2022, I joined Genashtim and am looking forward to applying my experience and skills in this role. I am eager to contribute to the team and grow in this new position.”
As a Business Development Executive at Genashtim, I have the opportunity to represent the company by promoting eCornell’s eLearning programs across the Philippines, Japan, Vietnam, and other countries. My role involves providing support to potential individual learners and corporate clients, helping them navigate their options and access the right information to make informed decisions.
I find my work both fulfilling and challenging. I value the opportunity to network with decision-makers and potential leads through discussions, presentations, and meetings. It’s satisfying to see how our programs align with their goals and needs. One memorable experience was developing a concept note and proposal for a corporate client. Although the deal isn’t closed yet, working on these documents with my team was a highlight. Additionally, discussing our experiences, challenges, approaches, and strategies within the team has been invaluable. We’re hopeful that our efforts will lead to successful outcomes and contribute to the client’s training and development plans.
Networking with company heads, decision-makers, HR, and L&D professionals, as well as alumni, is also a key part of my role. Building and maintaining these relationships helps expand our network and uncover new opportunities. Even when closing deals takes time, supporting clients’ professional growth and building meaningful partnerships makes the role both engaging and rewarding.
Before joining Genashtim, I faced significant challenges. After being laid off due to organizational reorganization and undergoing major surgery, I spent a year focusing on my recovery. Balancing health issues with the pressure of job searching, especially as a single parent and primary breadwinner, was extremely tough.
During this period, managing my health was my main focus, which made job searching difficult. As my savings started running out, finding work became more urgent.
In late November 2022, receiving an email from Genashtim inviting me for a second interview and offering me a position on the same day was both surprising and reassuring. Given my need for remote work while recovering, this opportunity felt like a timely blessing. It was a relief and a source of excitement to start the following Monday.
Since joining Genashtim in December 2022, I’ve found a supportive work environment that has allowed me to apply my skills and get back on track. I’m grateful for the opportunity and am exploring ways to grow and contribute more within the organization.
Currently, I am dealing with a personal matter regarding my son’s health, which makes it challenging to focus fully. However, with remote work and support from my supervisor, team, family, friends, and my fur babies, I am able to manage my tasks, though there are times when I need to take breaks and process the situation before returning to work. It is tough, but it’s important to take a pause and process to maintain our sanity given the challenges and struggles in life. Padayon!
Jesus Eduardo Muruaga Diaz
Independent Verification Analyst
LGBTQ+ and also Autistic (Asperger’s)
“Hi, I’m Edd, and I currently work as an IVA for Genashtim/To Cert. I’m a polyglot with a degree in Languages and Public Relations, and I’d like to share a bit about my journey and experience here at Genashtim and To Cert.
Throughout my professional life, I’ve faced many challenges—from choosing the right degree to finding the ideal job. This was largely because I hold strong ideals and expectations.
Unlike many, I never aspired to work for just any company. I simply couldn’t envision myself working for an organization that created—or had the potential to create—a negative impact, whether directly or indirectly, on the planet or its people.
Unlike many, I never aspired to work for just any company. I simply couldn’t envision myself working for an organization that created—or had the potential to create—a negative impact, whether directly or indirectly, on the planet or its people.
Being neurodivergent and part of the LGBTQ+ community added to the difficulty of finding a place where I truly felt I belonged. /p>
Many around me suggested I was too ambitious—or perhaps a dreamer—in my search for a job that met all my criteria: flexible hours, fair compensation, a positive impact on ESG (Environmental, Social, and Governance), LGBTQ+ friendliness, a genuinely positive work environment, a role where I could practice all the languages I speak in a globalized setting, and most importantly, a job that would allow me to travel the world while still working.
I never imagined I’d find such a job, especially so early in my career. I can’t express how fortunate I feel to be part of this team. Living in a small city in a developing country, I always thought I’d need to leave my family and move far away to a developed nation to achieve these dreams.
Thanks to Genashtim, I’ve made them all a reality. The best part for me is knowing that I’m making a meaningful impact. I love that my role not only checks all the boxes but also allows me to do what I’m truly passionate about: using business as a force for good. I feel the work I do here is significant because it impacts lives every day, far beyond what I ever imagined.
These words may not fully capture my experience, but I hope they give you a glimpse of how grateful I am and how lucky I feel to be part of such a team. Thank you, Genashtim, and thank you, To Cert, for making these dreams come true!”
Jayaganapathy Suppramaniam
Business Development Representative
Spina Bifida
“I am Jayaganapathy Suppramaniam – Business Development Representative from Malaysia! I have over 18 years of experience in the automotive industry, with a strong focus on research and analysis.
Throughout my career, I have conducted in-depth research on new car models and industry trends for leading publications like Cars Bikes & Trucks(New Sunday Times), TopGear Malaysia, and Motorme.My. In expertise extends beyond research, I also have communication skills by generating leads and conducting outreach campaigns at Times Media Sdn Bhd.
My deep knowledge of the Malaysian automotive landscape, combined with his research skills and problem-solving abilities, made me a valuable person.”
Known for his consultative approach, Vijay believes in empowering individuals. He’s passionate about talent development, creating opportunities for each person to grow within the company.
Vijay began his career in law for five years before he found his true calling in Human Resources where he could directly impact the lives of others.
At Genashtim, Vijay’s global perspective is invaluable. As the HR Director, he thrives in multicultural environments and is deeply committed to supporting marginalized communities. Having spent decades in multinational companies focused primarily on the bottom line, Vijay is energized by Genashtim’s purpose-driven mission.
Vijay’s impressive credentials include a law degree from the University of London, a Certificate of Legal Practice from Malaysia, and certifications from both the ILO and Harvard Business School. This diverse background reflects his dedication to fostering a productive, inclusive, and sustainable workforce.
As Chief Technical Officer (CTO), Ryan oversees the Web Development and IT team.
He has been working at Genashtim for twelve years and prior to this appointment, he was the General Manager for Abled Online of the IT Department and later, the Production Manager. As the previous Head of the IT Department, Ryan was instrumental in leading a team that developed the M-Powered portal, a project in which Genashtim partnered with Microsoft. It was successfully launched in three countries – Thailand, Indonesia, and Malaysia.
Ryan is mobility impaired due to a polio affliction in his early childhood.
Therese Margareth Saranza
Client Support Executive
Mobility-impaired
Joined Genashtim on 11 August 2015
“We can either watch life from the sidelines or actively participate…either we let self-doubt and feelings of inadequacy prevent us from realizing our potentials or embrace the fact that when we turn our attention away from ourselves, our potential is limitless.”
– Christopher Reeve
This is how I have seen life for the past few years after my fifth major surgery in December 2011. I thought life would continue limiting me from realizing my potentials. Being unable to breathe on my own due to spinal cord impingement because of vertebral malformation since birth, self-doubt and feelings of inadequacy enveloped most of my thoughts all day long. Life was so boring until one day I remembered Genashtim’s dream and vision of helping PWDs realize their capabilities and to be productive members of the society. I tried applying to Genashtim again and I was fortunate that I was given another chance to be part of the team.
I was hired as Quality Assurance Assistant for four months then I was transferred to the eCornell Department as Client Support Executive. I assist potential learners in Japan and the Philippines with their inquiries and concerns about the eCornell programs.
After having worked with Genashtim for almost two years now, life has changed. I look forward to each new day to interact with new clients and help them in their needs. I am more financially independent now and capable of helping my kin who are financially less deprived. Genashtim has helped widened my circle of friends and acquaintances and has enriched me with the idea that despite my limited mobility, I can still be a productive individual. This company has enhanced my self-worth and confidence by providing me with challenging tasks and responsibilities which at first I thought would be impossible on my part due to the fact that I am quadriplegic and ventilator-dependent. I am greatly indebted to the management of Genashtim who have afforded me their trust and confidence and to my colleagues and teammates for their unwavering support.
Ma. Luz Largosa
Senior Digital Marketing Executive
Hearing Impaired
Joined Genashtim on 9 September 2019
“Before joining Genashtim I was a full-time housewife looking for an online job to support my husband in our financial need while taking care of my lovely daughter.
Genashtim made it possible for me to obtain a job and as a person with disability (PWD), I have been able to fulfill my dream of being a work-from-home mom. I am thankful for the many opportunities I have had to enhance my learning on the job. The Company offers many services, one of which is the marketing of eCornell’s online programs, in which I am currently involved.
I work in the Marketing Department as a part-time marketing assistant. In this position, I perform several tasks including research, social media marketing and management, email marketing, lead generation and administrative tasks.
I am a hard of hearing person. I acquired the condition when I was young due to an ear infection. I wear hearing aids in both ears and am thankful for the improvement they offer because it is very difficult to live with hearing loss.
Macleen Nabong
Learning D Manager
Orthopedically Impaired
Joined Genashtim on 1 June 2012
Before I joined Genashtim, looking for a job was really difficult for me because of the discrimination against PWDs. Since I graduated from college, I was given a chance to work in a government agency only because I was related to one of its high officials.
Even then, it was short-lived. My employment there lasted for only six months, despite fulfilling the civil service eligibility requirements that would qualify me to become a permanent employee.
I am very grateful to my half-brother for supporting my family and lending me some startup capital to put up and manage a small Internet café, where I developed my computer skills. But this was still not enough to support our needs, so I desperately searched for an online job. Luckily, I found Genashtim.
Joining Genashtim was very easy; no qualifications were needed as long as I had the determination and could do the job. I am very happy that I found here the convenience of working from the comfort of my home and being able to look after my kids every day. This is also where I gained experience working in the corporate industry.
Only a few months after I started working at Genashtim, my work and contributions were highly appreciated, and I was promoted to the position of IT Specialist. I am very thankful for the opportunity to finally lead my own team and do more for the company.
Mac started as our remote technician and was promoted to IT Specialist for Abled Online, a division of Genashtim. His tasks include supervision of clients and the company’s technical support staff on Abled Online, and other IT-related matters for the company.
In 2014, he was assigned to handle Learning Management Systems where he became a certified Moodle specialist. At the same time, he was assigned to lead a team of Instructional Designers and Developers for our company’s eLearning Services.
Mac was born with an orthopedic impairment (no left arm from below the elbow). Despite this, he graduated with a degree in Bachelor of Science Major in Banking and Finance. Due to the difficulty in securing a job, he studied again for another year where he took up Internet programming courses. He is now happily married with four kids.
Miguel Andre de Castro
Abled Online QA Lead/Supervisor
Bipolar/ADHD
Joined Genashtim on 6 March 2018
“Years ago, before joining Genashtim, I was an IT technician who worked at a few schools. At first, it was a great experience, and I had a good time and learned a lot. At the last school, due to a fateful incident, I decided to resign from academia. In the interim, I joined a manufacturing firm and did on-the-job training as a web tester, web programmer/designer, accounting clerk and IT tech support staff member. I also did some self-employed IT-related and miscellaneous tasks given to me by family, friends, and neighbours to help me survive.
Genashtim for me is a company that is PWD-friendly, hence I decided to work here. I have worked longer here at Genashtim and have a close and cordial relationship with other staff members. The company has helped me to further develop my skills from being able to do mere technical tasks to being able to do industry-level tasks. I have also learned how to be customer-oriented and professional in my communication skills. Genashtim has given me relevant training for which I would have to pay a high price otherwise and this has helped me to save money. This company has also helped me to pay my bills, hence preventing me from being a burden to my dad and has allowed me to find some great friends in my colleagues Kelvin, Darko, Gabriel and Bahman. The company has also helped me to kick-start my love of magic cards as without this job, I would not be able to afford a well-tuned deck.”
I work as a remote PC technician or support representative. I remotely connect to another person’s computer so that I may help resolve their computer-related problems. The main focus is to access the computers of clients and colleagues situated anywhere in the world. I also do tasks like file transferring, desktop sharing, file synchronization, command line or guest accessibility, and CCTV monitoring.
Miguel said that he got Bipolar and ADHD from birth but due to stressors and lack of action to remedy his mental issue from his childhood, it got worse over the years. It affected his social skills, career, personal life, love life and family. According to Miguel, it is hard for him since his disability is not obvious unless someone talked with him, lived with him or hung out with him. Additionally, he has a hard time reading longer words/numbers and saying certain words, unless someone guides him into it.
Hoang Duy
Web Developer
Mobility-impaired
Joined Genashtim on 22 February 2013
“Computers are my passion. I was exposed to computers from an early age because I was housebound. The plus side to this was that I had loads of time on my hands to learn, play and work with computers. Four years ago, my brother (brother of a friend), who had graduated from university with a degree in IT, started me on a journey of learning programming and website development. Ever since I have done a lot of self-study and I am now able to design and write the programming for a simple website, manage a domain and coordinate the hosting of websites.
I have an insatiable desire to learn about and work in the field of information technology. Some time ago, I tried my hand at sales over the internet. I created a website to make money with Google AdSense. This did not prove to be effective. The money I earned could not cover the costs.
I have not earned any certificates, nor have I graduated from any university. My immobility made it difficult for me to find jobs. I tried to do sales over the internet, doing Google AdSense, offers and surveys before I joined Genashtim. Now, I’m working as a web developer in Genashtim. Genashtim has given me more than a job, it has given me a friendly environment with many new friends. I have learned a lot from here and up to this day, I am still in the process of learning many new things for my development as a person. But above all these, Genashtim has given me the confidence and the ability to prove to myself that I can earn and care for my family regardless of my disability.”
Duy programs and customizes website systems for internal and external clients. Mainly handling tasks for LMS (Moodle), Survey System (EES – Employee Engagement Survey), ATS (Applicant Tracking System), Support Ticket System and others.
When Duy was four, he had a fever for three days which resulted in his inability to walk for some time. As time passed, his muscles gradually shrank, and his legs and hands became weak. He tried to maintain some mobility though and continued his studies. He graduated from high school in 2009. At this point, he could not walk nor stand without support and was thus wheelchair-bound. His hands were too weak to make use of a manual wheelchair. In 2010, after numerous hospital trips, he was diagnosed with Spinal Muscular Atrophy Type III, an incurable disease. His health will continue to decline as told by his doctors.
Hemashree Krishnan
Content Writer and Reviewer
Mobility Impaired (Wilson’s Disease)
Joined Genashtim on 16 June 2019
Life before Genashtim was shaky and uncertain. I was a freelancer, but the income was unsteady. I often worried how I would manage if sales dropped or if I fell sick and could not complete my orders.
Genashtim means the world to me. I am truly grateful to the Company for recruiting me and providing me with the means to not only survive, but also thrive. My career in Genashtim has been a learning and growing experience.
My current position is content writer. I write content for the Marketing Department, which includes social media posts, website content and content for the Company’s clients and projects. I am also an online writing coach for our Business Writing and Mentoring programme.
I have Wilson’s disease and am wheelchair bound. This disease is genetic, and I first experienced symptoms when I was 19 years old. I was normal and completed Form 6 prior to the manifestation of this illness.
Villy Vilano
Client Support Manager
Visually Impaired
Joined Genashtim on 10 June 2010
Due to complications with measles as a child, I progressively lost my sight and was totally blind by the age of 18. I managed to complete my degree in secondary education. Working life as a high school teacher was challenging. I needed a fellow teacher to do a lot of things for me in class.
I set out to look for other jobs which I could perform independently, hoping that employers would be impressed with my achievements. My optimism and hopes quickly faded after a series of rejections. What was worse was when people were courteous and told me they will get back to me, but never did.
Others can call it just a stroke of luck. I call it destiny, that I came across Genashtim. I was their first blind English coach conducting classes online. I was able to perform my tasks at par with my fellow non-PWD coaches, using assistive technologies, and got paid as much as them.
After a year, I was promoted to become the very first QA assessor. Being a blind person with a keen sense of hearing, I would listen to the recordings of other coaches’ sessions and make recommendations.
With the growth of Genashtim, I presently lead a team of QA assessors. Additionally, I am an Account Manager where I “look” after some key clients. Recently, I also took responsibility for our Content Development Department, where I supervise the creation of lesson materials for our learners. I now have more than 10 staff reporting to me; some are people without any disabilities.
More than just a livelihood, working for Genashtim has given me a sense of pride and confidence.
Loo Shao Chuo
Web Developer
Visually-impaired
Shao Chuo resides in Kedah, Malaysia and is a graduate of Universiti Industri Selangor (UNISEL) with a Bachelor of Computer Science (Software Engineering) (HONS). Before becoming a management trainee at Genashtim, he worked as a Senior Service Engineer. A team player, he performs well under pressure and meets deadlines. Working in a diverse group has equipped him to use his cross-communication skills well.
Joan Lai
Marketing and Corporate Communications Coordinator
Visually-impaired
Joan’s background is centered on her degree in Early Childhood Studies. She is more than a teacher to her students who are toddlers and infants since they have developmental impairments that necessitate extra attention. Aside from the caregiving duties she gladly performs despite being visually handicapped herself, she keeps them occupied with her thematic activities. Her enthusiasm for designing and delivering lessons to children motivated her to develop her own teaching materials. She speaks and writes Mandarin, Malay, and English.
Thevaraj Victor
Senior QA and Content Specialist
Senior Citizen
With over 34 years of experience in the airline industry, Theva was mostly familiar with Cabin and Catering Services Operations Management, Customer Services, Human Resources, Quality Management, Administrative Management, and Training. Despite a busy schedule, he was able to obtain many professional certifications, including an MSc in Tourism and Hospitality Education from Bournemouth University in the United Kingdom. He received his Ph. D. in Education from Asia e University in 2017 with his thesis “Implementation and Maintenance of ISO 9001: A Case Study in a Malaysian Training Academy.”
Roldan Pagaduan
Content Developer, Reviewer and Editor
Orthopedically-impaired
Roldan is a licensed teacher who has a strong command of the English language. He has experience in copywriting, product research and writing product descriptions. He also acquired content editing skills that he puts to effective use in his current endeavors. He hopes to enhance his skills as he goes along to create valuable and quality content.
Apart from all this, Roldan is the acting president of SIBO which is an organization that advocates for reading literacy.
Ee Beng Tan
ESG Services Manager
Visually-impaired
Ee Beng is from the Malaysian city of Puchong in the state of Selangor. Despite his partial blindness, Ee Beng makes the most of any opportunity that comes his way. He obtained a diploma in Mass Communication (Public Relations) and a Bachelor of Public Relations (Honors) degree from Tunku Abdul Rahman University College in Kuala Lumpur. He interned at the International Association for Human Values (IAHV) and worked as a Project Coordinator for Dialogue in the Dark. Knowledgeable in Microsoft Office, Office 365, and Google Drive, he is also a certified NVDA screen reader and speaks Malay and English fluently. Find out more about Ee Beng’s stories and his career development in the interview with Inclusion Factory China HERE!
Syazalina Radzuan
QA Specialist
Cerebral Palsy
Nur Syazalina is a well-known OKU activist. from Tangkak, Johor. She won the Outstanding Student Award in the Special Needs Category for SPM Year 2012, and she also finished in the top five in an MBA project about Cerebral Palsy Awareness in 2019.
Her academic credentials include degrees from Universiti Kebangsaan Malaysia in Bachelor of Business Administration in Human Resource Management and Masters of Business Administration in Management. She has an ACCA Certificate in Global Business Services and has interned at the Malaysian Human Resource Ministry’s Pejabat Tenaga Kerja Muar as an administrative assistant.
Mazrina Mahat
B Corp Community Builder
Orthopedically-impaired
Mazrina Binti Mahat, a Malaysian electrical engineer, is currently a Process Management Trainee at Genashtim. She earned a Diploma in Electrical Engineering (Electronics) from Universiti Teknologi MARA Pulau Pinang and a Bachelor of Engineering (Hons) in Electrical Engineering from Universiti Teknologi MARA, Shah Alam.
Mazrina was trained at the headquarters of Jabatan Kerja Raya Malaysia (Malaysian Public Works Department) and TM One. She also attended several other training programs and took CompTIA A+ courses. She’s skilled in MatLab, PLC Programming, and Microsoft Office applications. This lady from the Perak town of Gopeng is fluent both in Malay and English.
Eyozhavel Vidamo
QA Assistant
Orthopedically-impaired
Eyozhavel L. Vidamo grew up in Bacoor, Cavite, the Philippines. Eyozhavel completed her secondary education at Saint Francis Institute Learning and Business High School. She later earned a Bachelor of Science in Business Administration, with a Major in Financial Management from San Beda College Alabang. She is presently an MBA student at the De La Salle University Dasmarinas.
Eyozhavel is a Syspro System and Quickbooks System expert who has also worked as an accounting assistant in a church ministry. She enjoys cooking, playing the keyboard, and teaching Sunday School children.
Bernard Nathan
Verification Analyst
Mobility-impaired
Bernard Nathan is a young Malaysian entrepreneur from Petaling Jaya, Selangor, who is goal oriented. He co-founded two start-ups and is well-versed in eCommerce and social media marketing. The polyglot Bernard also works as a Sales and Marketing Executive at Genashtim. With a Diploma in Business Administration and a Bachelor of Business Management (Hons) from SEGi University, his key competencies include Sales and Marketing, Digital Strategies, Business Development, Strategic Planning, and Customer Service.
Adrian Gail Cabuang
Multimedia Developer
Mobility-impaired
Adrian Gail Cabuang was born in the Philippines. He studied B.S. Information Technology and Bachelor of Fine Arts at AMA Computer College and the Technological University of the Philippines from 2008 to 2011. Adrian is not only a professional visual and digital artist but also has additional skills in social media marketing, lead generation, affinity design, and WordPress administration. He is fluent in English, Filipino, and Bisaya. He also has exceptional communication skills, connecting and relating to others with ease.
Interests: Arts, video games, and music
Delia Mira
Operations Assistant/Client Support Executive
Mobility-impaired
Joined Genashtim on 10 January 2010
Before Genashtim I used to work as a web content writer/researcher for a private concessionaire. The problem with this kind of work was it required most of my time in front of my computer – meeting deadlines and other stuff. I was then poorly paid, not enough for my daily expenses and most especially, my fixed obligations such as rental fees and billings for my electricity and internet connection.
The chance to work at Genashtim has helped me a lot in terms of working hours, financial stability and the chance to work with fellow handicapped teammates even if our work is done virtually. It is really a wonderful opportunity for me to be a part of Genashtim.
Delia is in charge of monitoring all EPiC coaching sessions done every day. She ensures that the coaches are online before their scheduled sessions, and also conducts location test calls to students and coaches whenever necessary. She refers coaches to the IT Team for their PC issues.
Delia was afflicted by poliomyelitis at four months old, but her disability did not hinder her to pursue her aspiration to go to school and live a normal life. She became a working student while in college, holding various positions in the first cooperative of PWDs registered in the country. She has started to live independently.
Michael Miranda
Deputy to Section Manager, Web Development
Orthopedically Impaired
Joined Genashtim on 1 February 2011
“I was born with a congenital deformity in both legs and thus orthopedically impaired since birth. I never had the opportunity to play with my childhood friends.
Before working for Genashtim, I was running a small computer shop. The shop offers basic computer tutorials and assistance to IT students with their programming assignments. Income from the shop was very sporadic and barely sufficient to meet all our family’s expenses, not to mention the expenses to keep the shop in operation.
Joining Genashtim has provided me with a sense of financial security knowing that I now have a regular monthly income to support my family. Genashtim has a novel approach to employing PWDs. Most companies avoid hiring PWDs due to the assumption that additional costs are needed to accommodate them in the workplace. Genashtim’s innovation in developing a home-based employment system has eliminated the barriers faced by PWDs wanting to be employed. Examples are the challenges faced by PWDs while commuting, special needs at the workplace and more. Genashtim views its PWD employees as assets and believes in their inherent capabilities. They also provide programs to enhance their employees’ current skill sets.
At present, I am the Web Master/Developer maintaining the websites of Genashtim. I also administer different domains and hosting accounts of the company.
Michael works as Web Master/Developer for Genashtim. His tasks include creating, developing, and launching websites for the company.”
He was born with a congenital deformity of the lower limbs. He was able to walk with a limp until the age of three. His parents were incredibly supportive. Michael had a relatively normal upbringing and attended a regular school in his hometown. He took up Civil Engineering at UP but came 1 semester short of finishing his course. Later, he ventured into the fray of Computer Programming at Adtech Computer School which has also led to his employment as a teacher at the same school. Apart from this, he also does freelance web design.
Amalina Hares
Section Manager. Learning Support Services
Visually Impaired (Stargardt Disease)
Joined Genashtim on 11 May 2020
My name is Nur Amalina Hares, and I am from Malaysia. Before joining Genashtim, I was a national athlete and captain of the Malaysian women’s national goalball team. We competed in various international tournaments, our biggest highlight being the bronze medal in the 2017 ASEAN Para Games held in Kuala Lumpur. I also worked as a general assistant with a Malaysian company that comprises several business ventures. I had completed a TESOL course and was looking for an online platform to teach English. A friend mentioned Genashtim’s EPIC online coaching program to me and their system intrigued me.
After doing a little more digging into Genashtim, it became clear that this was where the next step in my career should be. The company’s ethos and mission to bridge marginalized persons to the global economy stood out to me, so I figured instead of just being a part-time English coach, why not join them full-time as a staff member. Genashtim has allowed me to foster a healthy work-life balance. Working from home allows me to carry out my professional duties and still have time to tend to personal responsibilities like family and household chores. Because Genashtim employees are scattered all over the world, I can virtually connect and build friendships with people from diverse backgrounds and cultures, thus expanding my cultural knowledge.
I started off in the English language section under the Language Department. I then moved to the Business Development Department where I now work as a training coordinator.
I am vision impaired. At the age of 12, I was diagnosed with a genetic eye disorder called Retinitis Pigmentosa (RP). However, I was not convinced that I had RP because I was not experiencing all the symptoms that someone with RP should be experiencing. After a few years, I underwent a genetic test to determine exactly which gene in my body was malfunctioning. It was found that there were mutations in the ABCA4 gene, and this commonly leads to Stargardt Disease. So, I now tell people I have Stargardt Disease. It is a progressive condition, so my sight will worsen over time.
Vicky Suarez
Recruitment Support Specialist
Mobility-impaired
Joined Genashtim on 8 February 2010
“Life was pretty tough and boring before I became a part of Genashtim. I was always worried because I needed funding for my medications, medical supplies, and other personal needs. I was not covered by insurance before joining the company.
My life changed when I joined Genashtim. It has affected almost all aspects of my life: financially because I’m earning a stable income; mentally because I learn many things every day; socially because I meet new people, especially other PWDs; and emotionally because I was able to deal with different emotions on different things. I’m happy with my job and still hope to travel to other places and learn other languages. I would also like to buy a new and comfortable house. We’re always worried that any time our house will be demolished because we are just “squatting.”
Genashtim is different because of its goal of employing deserving PWDs. It looks for new ways we can compete in the corporate world.”
Vicky started in the organization as a secretary. After 9 months, she was promoted to acting HR Supervisor and later to HR Officer. She recruits staff worldwide to fill positions for all teams in the company. She assists the HR Manager on various matters and is also assisting the Accounting team in handling payroll and other small financial reports.
Whilst working in Saudi Arabia as a pharmacist in 2004, Vicky was involved in a car accident which damaged her spine and left the lower half of her body paralyzed. With the help of her family and friends, she remained positive and continued aspiring for a new career. Before joining Genashtim, she was a part-time web content writer.
Madje Lagare
QA Language Specialist
Mobility-impaired
Joined Genashtim on 3 August 2016
Before my association with Genashtim, my existence had fallen into a pattern of monotony, bereft of any mental stimulation after the completion of my postgraduate studies. However, Genashtim emerged as an expansive gateway, illuminating the path toward the exploration of my latent capabilities and the realization of my life’s purpose. I regard this esteemed institution as the catalyst that propels me forward, akin to the “wind beneath my wings.” This metaphorical wind may assume varying intensities, from gentle breezes to formidable gales, yet in either manifestation, it empowers me to soar to new heights. Such is the transformative effect that this institution has had on me. Similarly, Genashtim bestows upon me the push to venture into discretionary tasks that demand precision and meticulous discernment. Although I remain far from attaining perfection, my continuous involvement with Genashtim has gradually transformed me into an improved version of my former self. Embarking upon my seventh year this 2023, I initially commenced my journey as a content development assistant, only to evolve to the role of a QA language specialist responsible for ensuring the quality of our endeavours. I remain eternally grateful to Genashtim for the perpetual joy it bestows upon me, leaving an indelible smile on my face every single day of my career life.
Madje’s tasks in the Quality Assurance Department include evaluating Singapore Business Federation (SBF) on modules assigned, responding to SBF learners’ feedback, reporting SBF-related matters to the QA manager, evaluating the assessment reports posted by the QA assessors, writing assessment reports (ARs) and investigating the root cause of incident reports (IRs) related to EPiC sessions as well as drafting IR reports, coordinating with the EPiC Monitoring Team (EMT), Client Support and Language Department for EPiC related inquiries, content creation and designing of content using the Articulate software, and doing the tasks of a Business Writing coach/mentor.
I was barely two years old when I contracted polio for not having been promptly immunized against the disease.
Nancy Ong
Section Manager, Language
Senior Citizen
Meet Nancy, a senior citizen living a meaningful life!
As the Section Manager of the English department, Nancy contributes her experiences and expertise in the English language. Not only that, but she also lives a fulfilling life of a retiree and does not allow age to limit her to continue contributing to society.
Hadirah Yusuf
Operations Assistant/Client Support Executive
Cerebral Palsy
Joined Genashtim on 5 December 2016
“Before I started working with Genashtim, I worked as a trader at DermagaTujoh Sdn Bhd. I had to give up the job due to my parents’ health issues. I have been a volunteer for the Malaysian Advocates for Cerebral Palsy until now. In 2016, I got married and moved to Bangi, Selangor and was a jobseeker for a few months before I got hired by Genashtim.
Genashtim means a lot to me and my family because the company has solved some of the issues in my life. For example, working from home enabled me to become more productive as I can save my energy from having to commute to work. I love the new environment because I can communicate with clients and colleagues from all over the world.”
I started working as a remote technician in the Abled Online Department. I consider myself fortunate to be able to learn so many new things from my teammates. In addition to learning how to fix a variety of problems, I also learned how to communicate well with people.
I was later assigned to the Monitoring and Client Support Departments. While monitoring EPiC sessions, I simultaneously do my Client Support Executive’s tasks which include the monitoring of leads from eCornell as assigned, with prompt follow-up and high conversion rates. If a customer wishes to enrol for a course, I provide the necessary help in enrolment, assisting the customer until he or she finally registers for the course. Following registration, I dispatch an invoice to the customer for payment. My job requires me to understand the eCornell website and all other related tasks.
Hadirah has cerebral palsy which affects half of her body, but she still walks independently without any equipment. She always thinks positively because according to her, positive thinking and attitude create happiness and success. In her opinion, disability is not a reason to give up. Everybody deserves to succeed in life.
Kim Soon Yap
Sales and Business Development Manager
Mobility Impaired/Quadriplegic
Joined Genashtim on 16 August 2016
“I worked part-time as a Business Development Executive at a private company before I joined Genashtim. Working at Genashtim is different. It is like a big family where everybody is willing and ready to help and teach you. Our people focus on your abilities rather than your disabilities.”
Kim Soon joined Genashtim as a Content Development Assistant who did research and tested apps and courses for the company before his promotion to the post of Sales and Business Development Manager. His current role involves research and analysis of market trends, demographics, pricing schedules, competitor products, and other relevant information to develop sales and business development strategies for new business opportunities. He also works closely with other departments on special projects.
A spinal cord injury from a car accident left Kim Soon a quadriplegic. Find out more about Kim Soon and his career development in the interview with Inclusion Factory China HERE!
Ryan Allegado
Chief Technical Officer
Mobility-impaired
Joined Genashtim on 1 September 2009
“Before being employed by Genashtim, our financial situation was not very good. We did not have enough money to sustain our daily needs and we had no choice but to ask money from my family or borrow money from friends and other people. We really had to tighten our belts to survive. I was working as a freelance web content writer with several employers back then, but my income was not sufficient, not to mention I had to go through sleepless nights just to beat the deadlines. The income did not even commensurate with the hours and work involved.
On September 1, 2009, Mr. Thomas Ng hired me to work for Genashtim as his Executive Assistant. My employment with Genashtim has totally changed my life in terms of career and financial status. I cannot believe that I am now working in a corporate environment in an executive position. After three months of hard work, I was promoted to be part of the Business Development Team and then later on, commissioned to be General Manager for Abled Online, a new business venture of the company.
With my work, I am now earning a decent income, enough to sustain our daily needs without needing to borrow money again. Now we can have good food on the table and some extra money to spare for leisure and savings.
I must say that my job with Genashtim is one of my greatest achievements. It is also very fulfilling. Working with a company that recognizes the things that you can do rather than your disability is worthwhile. My dream is simple, to secure my family’s future and to be part of this company as it continues to grow and succeed.
Genashtim is different in the sense that it operates virtually with all of its employees working from home. It is also one of a kind because it provides equal employment opportunities for Persons with Disabilities (PWDs), even in key positions of the company. It is rare to find a company that maximizes the skills of PWDs for its own business advantage and provides a decent income as a return for good service.
I consider my employment with Genashtim a blessing and I am very happy and thankful for it. I am so proud to be part of Genashtim.”
As Chief Technical Officer for Abled Online (www.abledonline.com), a new business division of Genashtim, Ryan oversees all aspects of developing the business, including product development, training and recruitment, and operations.
At the age of two, Ryan was afflicted with Poliomyelitis resulting in his inability to walk for the rest of his life. Because of his disability, he uses a wheelchair to move around. With the support of his parents, Ryan finished high school and entered college to study Computer Science. For several years, Ryan worked for Bigay Buhay Multipurpose Cooperative holding various administrative positions. Because of his experience with the NGO, he was chosen to participate in a three-month training in 2000 with the Agape Exchange Program in Kanagawa, Japan. Through the training, he developed his skills in graphic design. He established a small computer shop in 2003. With his experience in the computer business, it has expanded his technical knowledge of computers. Later on, he became a freelance article writer.
Jett Esguerra
Section Manager, Abled Online
Mobility-impaired
Joined Genashtim on 15 May 2013
“I am a self-confessed introvert but I’m able to be more engaging with people as time goes by. My vices include online games, horror movies, tinkering with tech stuff and Rubik’s Cube. I’d love to say I’m a simple guy with a normal life, but then you’ll see my nose triple in length. I’m not into the drama of life or being sad because of my reality. I love to laugh and joke around. We are not that blessed when it comes to money, the main reason I was not able to finish my studies, but that did not stop me from learning on my own and with the help of my friends and family. I believe my life is not one that most would want or dream of having. However, my faith has taught me that everything happens for a reason. I will be great, and I vow not to have just an ordinary ‘get by’ life.”
Jett is the Section Manager of Abled Online, a division of Genashtim. He oversees the Abled Online Support Team and CCTV.
Jett contracted polio at the age of four. Unfortunately, it affected both his feet. His disability did not hinder him from trying to be good at what he loved to do, exploring every corner of life and even going out with his friends. However, as his mobility worsened, the option of being able to work became less viable. Being wheelchair-bound meant not only higher transportation costs but also an unfortunate increase in employment discrimination.
Being employed by Genashtim was one of the best things that has happened to him. It not only made his dream become a reality, but it has also given him a sense of fulfillment as he was able to help his family. He enjoys the working environment and the opportunity to work with and learn from colleagues.
Leigh McIntyre
ESG Executive
Mobility-impaired
Joined Genashtim on 1 June 2011
After resigning from my previous job and losing my life partner in 2009, I felt like life was meaningless. I spent most of my time on social networking sites to distract myself from the deep sadness I was feeling inside, but slowly I realized that this was just dragging me down, and it kept me from earning money to pay my bills.
I decided to attend a three-month course at SPDMI and received an offer to start working with Genashtim while still attending the course. In June 2011, I joined the company as a Business Development Assistant.
Later on, I became a Sales and Marketing Assistant for eCornell for more than a year before I was transferred to a different department – the EPIC online department. After a few years, I became the EPIC Online Section Manager.
As Genashtim was my first online job, it changed my career path and daily life. It enabled me to improve my communication skills by dealing directly with our clients, coaches, and colleagues.
I appreciate what Genashtim is doing for the marginalized community where I belong – the people with disabilities. The privileges they provide by making it possible for people like me to work from home have had a huge impact on me. As a wheelchair user, it is not easy for me to go to an office on a daily basis, especially considering the expenses and time spent traveling.
My wish for Genashtim is that it will grow bigger and stronger, enabling more people to continuously inspire others who feel hopeless because of their condition.
Leigh was the Section Manager for the eLearning programs in Genashtim. Currently she works at the ESG department as an ESG Executive.
Leigh contracted polio when she was 11 months old. Because of her strong will and her mother’s support, she was able to finish high school in a regular scholastic environment. There, she was given recognition for being the “Most Persevering Student”.
Before changing her career path, Leigh first became a prompter with Christian Child Refuge and Sp-Ed Center, a school and organization catering to the needs of the children who need Special Education, presently known as The Birthright Educators Foundation Inc. From there, she was promoted to various positions until finally she became an Assistant to the Executive Director.
Leigh has travelled both locally in the Philippines and abroad – in Hong Kong and Europe. She is now married and lives in Canada.
Ruben Capuli
Client Support Administrative Assistant
Orthopedically Impaired
Joined Genashtim on 10 July 2017
“Before joining Genashtim, I was unemployed. A long time before that, I had owned and operated an Internet shop, which I eventually closed. While I was unemployed, my wife was the only one that worked, while I took care of the children. Sometimes I would ask my siblings to help us financially just to make ends meet.
I am very grateful to Genashtim for the job I now have and for my ability to earn an income to help my family with our expenditures. Genashtim has given me renewed hope and the ability to provide for the needs of my family.”
At Genashtim, I am a member of both the eCornell team and Abled Online. I perform tasks assigned to me by Villy, our Client Support Manager. My duties are mainly with eCornell, but whenever time allows, I help Abled Online by providing technical assistance.
Ruben has been affected by polio since he was a year old.
Virneshan Raman
Instructional Designer
Mobility-impaired
Joined Genashtim in September 2016
“After graduating with a Diploma in Information Technology, I wanted to pursue a degree. Unfortunately, I could not find a suitable college because I am a wheelchair user. So, I decided to look for a job and applied for several jobs. I attended a few interviews, but none of the potential jobs suited me. During my leisure time, I built my skills in IT around web design and graphic design. I also learnt how to troubleshoot and repair a computer.
A few months passed and I became concerned about my future so I started to search for home-based jobs. That was how I found Genashtim. Genashtim for me was a breath of fresh air, coming just at the right time. Working with Genashtim has given me a sense of focus and allowed me to keep faith in myself and my abilities, despite my disability. I felt this was the right place for me and did not hesitate to give it a try. It was a great opportunity to show my skills. It has been a few months into the job, and I feel very comfortable here.”
I previously worked as a Remote PC Technician for Abled Online, a division of Genashtim Innovative Learning. My tasks included providing technical support for Abled Online clients and staff. I then moved to the Production Department as one of their Instructional Design Executives. My tasks include researching and converting contents into LMS supported formats, creating engaging learning activities and compelling course content for our clients and internal needs, developing exercises and activities that enhance the learning experience of clients, providing suggestions and assisting in improving the existing content materials, and assisting in identifying clients’ training needs.
Virneshan was diagnosed with myelomeningocele with tethered cord at lumbosacral region since birth. At the age of 5 months, he underwent surgery to repair the myelomeningocele, having a normal gross motor development until age 10 when he started having left foot drop. In 2003, therefore, he underwent surgery for tethered cord release. In 2006, he started having gradual weakness of the right lower limb also. A second surgery for tethered cord was done. Again, in 2009, he started having back pain and gradual worsening of weakness in the lower limbs and underwent a third surgery for release of tethered cord. After this surgery, he totally lost his walking ability and started using a wheelchair.
Nadia Saidi
Executive Assistant to the CEO
Cerebral Palsy
Joined Genashtim on 6 August 2012
I grew up in a small, simple and supportive family with three siblings. I did not experience going to kindergarten but with the help of my parents, I went to primary and secondary school where I was the only one with a disability. I felt so nervous and wasn’t confident in the new environment as a student. However, with the encouragement of my parents who were concerned about my future and career, I managed to complete my secondary school. Then, I was advised to pursue my studies further but due to financial problems and the lack of facilities for the disabled at most colleges and universities, I decided to find a job which suited me, a PWD who is wheelchair-bound. I hopped from one job to another facing a lot of inconveniences in commuting and other various workplace challenges.
Then, Genashtim came just at the right time. I first heard about the company from one of the foundations for the disabled in Kuala Lumpur. They emailed me the company profile and even advised me to apply for the job opening at that time which they said matches my work experience and limitation of mobility. So, I resigned from my work to give it a try at Genashtim where I don’t have to travel to work and can be independent.
As a PWD, it was not easy finding a job out there. Most employers simply don’t want to hire PWDs saying that they are difficult to handle, have mobility issues, lack capabilities and that they can’t accommodate PWDs with the necessary facilities. Despite working many years in the industry, I was still told during interviews that I was not qualified.
Going through Genashtim’s website and profile several times, I felt that Genashtim was the only home-based company that has given a lot of opportunities and trust to PWDs since 60% of the staff are PWDs. Since then, I began my career and enjoyed working for Genashtim because I have flexible working hours. It is also very convenient for me because I can do my tasks within the comforts of my own home.
Also, I love working for this company because they believe that PWDs have a lot of capabilities, potential and talents. They allow their PWD staff to share their skills and talents with their team members and contribute to the success of the company. Genashtim has also helped me to be financially stable because I can earn money to support my family and buy the things I need and want.
I am very grateful for the trust placed in me, and the opportunity to show my skills and be a part of Genashtim as Executive Assistant to the CEO.
With more than four decades of work experience in the field of accounting and finance at New Zealand, Australia, and Malaysia, Khoon is a seasoned Auditor, Finance Consultant and Finance Director with an impressive track record. Prior to working at Genashtim as Finance Director, he has worked in the same capacity at Golden Sands Hotel, Shangri-La’s Sayang Resort and Spa, and at Cititel Hotels Management.
Khoon holds a Bachelor of Commerce degree, Major in Accountancy from the University of Auckland, New Zealand and is a member of the Malaysian Institute of Accountants and the Chartered Accountants of New Zealand and Australia.
He currently leads the dynamic Finance department, as Genashtim extends its accounting services to clients in Singapore, New Zealand and Australia.
Mac is our Learning Designer Manager who leads a team of instructional designers and developers for the company’s eLearning services. He has been working at Genashtim for almost a decade, having held various positions as a remote IT technician and IT Specialist, prior to being promoted as a Moodle Specialist in the Learning Management Systems in 2014.
Mac was born with an orthopaedic impairment and has no left arm from the elbow below. Despite his handicap, Mac was able to complete his bachelor’s degree in Banking and Finance from the Adamson University in Manila. After graduation, Mac had a hard time getting a stable job and this has led him to take Computer Programming courses, which proved to be the best decision he has ever made. With his background in computer programming, he landed a job at Genashtim.
With a Degree in Civil Engineering from Imperial College London, Willie worked for Arups in London after graduation. In 1985 he embarked on a 28-year stint with HSBC as an International Manager.
He worked in a variety of roles in 9 countries, including as COO in China, CEO in Thailand and Head of Commercial Banking in Singapore before retiring from HSBC in 2012. Willie is passionately promoting and marketing Genashtim to all his friends around the world and to anyone who cares to listen because he believes that we deliver world-class products whilst making the world a better place in the process.
Andrea has 25 years of work experience in Human Resource Management. As the Director of Human Resources, she heads the HR department and Recruitment Support. She holds a Post Graduate Diploma in Human Resource Management and an MSc in Human Resource Management from the University of Lincoln, UK.
She has worked at prestigious international corporations such ACNielsen, Oracle, Bausch & Lomb and at the Laureate Education Incorporation prior to her joining Genashtim. Her work experience enabled her to acquire maximum exposure to HR policies and guidelines, training and development, compensation and benefit, performance management, employee relations and recruitment.
Andrea strongly believes in fostering understanding by establishing good rapport, open communication and keeping an open mind. After all, she asserts that changes are necessary for growth. She considers it a privilege to work with HR team members from other countries and is grateful for the chance to work in a diverse working environment.
Dr. Thevaraj Victor has more than 34 years of working experience with the Aviation/Airline Industry in Operations Management, Customer Services, Human Resources, Quality Management, and Training. He holds an MSc in Tourism & Hospitality Education from Bournemouth University, and a PHD in Education.
Prior to joining Genashtim, Dr. Victor had a long career at Malaysia Airlines.
His last position there was as Manager for Learning Management Systems at the Malaysia Airlines Academy.
Mohd Rizal
Business Development Support Executive
Mohd Rizal is an accomplished scholar who has a master’s in Public Policy and an International master’s in Information Management from the University of Malaya. During his undergraduate years, he was a dean’s lister who enjoyed being a member of extra- curricular organizations. His outstanding leadership and communication skills, as well as his abilities in technology, equipped him in achieving his goals and objectives.
Rhodora Francisco
Customer Engagement and Training Administrator
Although Rhodora was faced with issues in speaking and hearing due to her cancer treatments, she is a courageous Filipina who has overcome cancer.
Prior to that, she has earned a human resources bachelor’s degree with a major in cruise management and hotel services. She has worked in several positions in the hospitality industry before moving on to a different field as an English online tutor with certifications in TESOL and the Marlins Test.
Sasinthiran Segaran
Junior LMS Administrator
Sasinthiran hails from the Malaysian state of Selangor. He earned a Bachelor of Electrical Engineering degree from Universiti Tenaga Nasional. He became an OKU after an injury left him with restricted finger mobility. Nonetheless, he remains a friendly and responsible person who enjoys the excitement of learning new skills because he can easily absorb new knowledge.
Vanessa Velazco
Quality Assurance Specialist
Vanessa Velazco received a bachelor’s degree in Modern Languages from Zulia University in Maracaibo, Venezuela. Her English skills are advanced, and she can communicate in basic Italian and intermediate French. Vanessa is an expert in Microsoft, Drive Sheets, and HR. She had worked as an English teacher, an outsource instructor, an academic coordinator, a receptionist, a data entry assistant, and an accountant before joining Genashtim as a Quality Assurance Specialist.
Stella Wong has over 25 years of experience in human resource management, most of which were with leading MNCs such as AIA, HSBC, BNP, Sumitomo Mitsui Banking Corp, and FMC.
Based in Singapore and as Head of HR leading local and regional teams she has a proven track record of making HR transformation to support business growth and changes over more than 2 decades. She is instrumental in guiding us to craft our products and services for effective deployment towards organisational and people development.
Gee, who joined Genashtim in 2014, manages the accounts for our companies in Singapore, Malaysia, Hong Kong and Australia, with her small team of people. She also doubles up as Administration Manager. She is based in Kuala Lumpur, Malaysia.
Likes: baking, cross stitch, reading
Jeanette’s professional background is in the field of Human Resources, with Recruitment being her specialty. Her career in this field has spanned 12 years since 2008. She joined Genashtim in July 2016 as Recruitment Support Manager with the overall responsibility for the management and development of the Recruitment Support Team. Jeanette holds a Bachelor of Science in Psychology from Far Eastern University in Manila.
Likes: Watching serial shows, playing video games and travelling.
Guy retired as the Managing Director of Target and Kmart Australia in 2018 after 10 years with the retailer. He is credited with turning the ailing fortunes of Kmart Australia, increasing earnings five-fold during his tenure there.
Guy began his career with the McDonald’s corporation in 1974, working his way through operations from the ground up. He eventually became CEO of McDonald’s Australia and later President of the Greater China Region before leaving in 2007 to run his own consulting firm in Asia advising public and private ventures with interests in China and beyond.
Guy is currently Chairman of the Board of Guzman y Gomez premium fast-casual Mexican restaurants and is President of OneSky, a global non-profit organization for orphaned and at-risk children. With his blend of excellence in business and passion for the marginalized and underprivileged, Guy is a kindred spirit for Genashtim and what we stand for.
Over 20 years ago, established eLearning at Nanyang Technology University (NTU) Singapore, and steered their Centre for Excellence in Learning & Teaching (CELT) to global prominence. He then went on the Taylor’s Education Group as Group Chief Learning Officer. Dr. Tan has been on numerous international academic boards and committees, authored more than a dozen publications, and has been conferred a dozen awards, among them the Global eLearning Leadership Award in 2012. It is no wonder that over the past 2 decades, he has been invited on almost 200 occasions as speaker for international conferences, seminars and talks.
Dr. Brad Elphinstone (PhD, psychology) lectures on-campus and online at Swinburne University of Technology. Brad is a social psychologist who has published a number of peer-reviewed journal articles and presented at international conferences on how mindfulness and nonattachment contribute to autonomous motivation, greater wellbeing, and pro-social engagement.
His research also indicates that the openness, adaptability, and compassion for oneself and others that is associated with greater mindfulness is an important aspect of lifelong learning. With his knowledge of cutting-edge motivation theories, expertise in online educations, and creating environments that support human flourishing and wellbeing, Brad is well suited to help Genashtim reach its goals.
As Operations Manager, Raj leads the Monitoring team and Quality Assurance team for our language programs EPiC Online and Mandarin eSpeak. He also heads our Content Development Department.
Raj has an engineering background and lives in Kuala Lumpur, Malaysia.
He has been with Genashtim since 2011.
Likes: technology, home interior designing, collecting figurines & model toys.
Seth is based in Laguna, the Philippines. She leads the company’s IT Team, Helpdesk Department, and manages Special Projects.
Since joining the company in 2009, she had assumed multiple roles, including coaching, operations, business development, and client support management.
Likes: technology, food, comic books
Kelvin Ricafort
Mobile Apps Developer
Cerebral Palsy
Joined Genashtim on May 13, 2013
“Prior to Genashtim I predominantly worked and maintained computers for my family and relatives. I also reformat and manage computers, it is what I do best, and is also my source of income. For this I received between Php 200-500 per job, depending on the complexity of the problem. However, there are long periods that I go without any work to do.
I searched the internet to find companies that employ PWD’s and also allow for home based employment. This is how I came to find out about Genashtim. I’m thankful to them for giving me the opportunity to work and to share my potential within the company. With Genashtim, I’m able to serve clients internationally. My family, relatives and friends are proud of my accomplishments. Because of this job I am able to buy gadgets I have always wished for.”
Kelvin currently works as Assistant Secretary and Mobile Apps Developer for the Company.
Kelvin has the disability at birth. He is the eldest of 2 siblings. He managed to have a normal life with the support of his family. He has coped with his condition by having a positive outlook in life and strong faith. He was able to finish his schooling without failing grades.
Kelvin likes feeding and taking care of his pets, particularly fighting fish and guinea pigs. He also likes computers and music.
Anita Hai
Coach – MeS
Visually-impaired
“I am visually-impaired. Before joining Genashtim, Most of my work experience was in customer service. There were times I felt like I was stuck in a rut and yearned to try something different. I am an extroverted person and like to make friends. Since childhood I have had the dream to be a teacher. This dream seemed unobtainable from the day I became a blind.
The day I became a CNPIC coach for Genashtim, my dream came true. Every time I have a session with a student I consider it as an opportunity to challenge myself. I also regard it as a chance to communicate with friends. I would like to thank Genashtim for providing me with a part-time job. It adds variety to my life whilst also giving me the opportunity to improve my English.”
Anita is a coach for our CNPiC (Chinese Proficiency in Conversation) program. She assists our clients in improving their Mandarin skills.
Anita graduated from SUFE with a Major in MIS. Over the recent years, she has been engaged in the world of the stock market. She also has part-time job as a home based English teacher. In her spare time she keeps her finger on the pulse on the developments in global economics. She is also hooked on music, cooking and making friends from all over.
Anita’s motto – “Never ever give up as I’m in progress.”
Kimi Iqbal
Business Development Executive
Mobility-impaired
Joined Genashtim on June 01, 2016
“Life is pretty much the same before Genashtim. Genashtim lets you work from home. It has made my life pretty much easier to be working from home.
I am very honored working here with others PWDs. Genashtim encourages PWDs to work from home. It also advocates hope for people to never stop believing in what one is capable of doing.”
I have been working with Genashtim the past 4 years.
When I first started out in Genashtim, I was in epic online department. Right now, I am assisting as a frontline in retail and corporate for our eCornell products for Singapore and Malaysia clients. I am also assisting in the sale and business development department.
I have gain more knowledge on all our products since I first begin. I am very thankful to be given the opportunity to learn even more every single day.
I am wheelchair bound, due to a bike accident I met back on 2008. I fractured my spinal cord and can\’t walk anymore. I have lost my legs mobility
Susheela’s career in Human Resources is packed with 25 years of experience in a wide range of expertise in talent management, learning and development, HR metrics and legal and regulatory. Susheela holds a Master of Business Administration from LaTrobe University and a Diploma in Human Resource Management from the University of Newcastle.
Prior to joining Genashtim, she has worked in various organisations from where she gained her experience as an HR practitioner.
She is also an active social volunteer and consultant for international NGOs.
Interests: Baking and nutrition, badminton.
Karl Tangliben
Client Support Executive
Visually-impaired
Joined Genashtim on November 7, 2016
“My blindness gave me the most challenging part of life and that is on finding employment. I was told countless of times by different employers that they couldn’t hire me because of my disability. Of course, that didn’t stop me from finding a job.”
“I heard about Genashtim through my PWD friends, and I tried my luck in applying. Genashtim is really great, they hire people because of their abilities, and does not consider the disabilities. This is the place where I can just work normally, without thinking people might underestimate my capabilities because of my physical limitation. Since I started working for Genashtim I have learned so many things, which makes me certain that I will continually learn and grow in this company.”
I function as to monitor the leads for eCornell as assigned. I need to follow up and high conversion rate;
– If customer wishes to enrol for the course, have to provide the necessary help in enrolment;
– Helping the customer until finally registering in the course and invoice sent to customer for payment;
– Understanding eCornell website and all other related tasks;
– Acting as Permanent Staff/Coach for EPiC Online according to Company policy on Permanent
Karl is totally blind since birth due to an eye disease called Retinitis Pigmentosa.
Ma Leong Leong
Client Support Executive
Tremors
Joined Genashtim on February 01, 2015
“I was unemployed when Genashtim offered me a job in January 2015.”
I have two functions. Firstly, I am Client Support Executive for eCornell. I respond to enquiries on our website and I follow up with them and try to get them take up eCornell programs. I also assist in enrolment and registration. For this job, my boss is an amputee.
My second function is as accounting assistant. I keep full set of accounts using QuickBooks. And for this job, my boss is a polio victim. I am in a virtual office and operate mainly through SKYPE. I also use tools like Dropbox, WhatsApp, and Viber. Every day, I communicate with my clients and colleagues in many countries.
I suffer from tremors. But that did not stop me from getting 9 distinctions for my Malaysian O-levels, and an Accountancy Degree from University of Malaya, among other academic qualifications.
My wish is to have a permanent and stable job, and I aspire to become a coach. I like working in Genashtim because of flexibility of time. And also people who are there, I got along with them, like them they are teachers.
Marco Del Valle
Marketing Assistant
Mobility Impaired (Spinal Cord Injury)
Joined Genashtim on October 16, 2019
Before joining Genashtim, I felt incomplete. I was trained to be a virtual assistant and I did some freelancing work as an assistant doing search engine optimization (SEO) and analysis and making recommendations for website improvement.
Working in Genashtim has been a good experience because the Company embraces me despite my disability and exercises patience and understanding, thus allowing me to learn more and to grow in my job. The Company sees me as an abled person and values me as a useful member of society. This has been a life-changing experience and I am determined to focus and to apply my knowledge to the role I perform.
My tasks include research, analysis, SEO on-page optimization, Google analytics review and recommending website and social media improvement.
My disability is spinal cord injury thoracic-12. The injury occurred on December 13, 2010, in Coatzacoalcos, Mexico, while I was attempting to rescue my colleague from injury during an incident in our chemical tanker (ship). Subsequently, I was in a coma for six days. I now suffer from incontinence and leg paralysis and I am unable to walk.
Ee Beng Tan
Section Manager – Environment, Social, and Governance
Visually Impaired (Stargardt Disease)
Joined Genashtim on January 01, 2020
Before joining Genashtim, I worked in a social enterprise in Kuala Lumpur for three years. I spent at least two hours traveling and transportation cost was my biggest expense.
Genashtim has given me the opportunity to work from the comfort of home yet in a corporate-world environment. It has been a great experience working with the Company and I feel I am contributing to society.
I am a business development executive in the Company and now move as the section manager of Environment, Social and Governance. , and I have been learning much since I started working here. My duties include connecting and communicating with clients, understanding their corporate training needs and recommending the relevant learning/training services offered by Genashtim.
I am visually impaired due to Leber congenital amaurosis, a genetic disorder. I have less than 20% eyesight and mostly rely on my other senses and technology to compensate for my condition. At the moment, the cause of my disorder has yet to be fully known by the experts.
Genashtim is represented on the board of the ASEAN Responsible and Inclusive Alliance, helping with membership and training, as well as managing their website.
Genashtim has been a member of The Singapore Centre for Social Enterprise since 2019. We also have a partnership with raiSE to provide services.
Victor Valicillos
CCTV Monitoring Administrator
Scoliosis
Joined Genashtim on April 01, 2020
My life before Genashtim was somewhat boring and disappointing. I wasn’t able to get a job. I worked as a freelance writer for various clients around the world. I also did academic research on HR processes. I delved into proofreading of materials and any professional tasks that I can find online. Now, I feel refreshed with this stable job that provides me daily activities in my current function here in Genashtim.
Genashtim brought a great light to my life. It is the first company that offered me a contract for remote work. I have a degree in Human Resources and being hired to work as a professional in my area of expertise is the best thing that has happened to me. Genashtim also motivates me to help disabled people in different parts of the world, offering them a vacant position in the company. This is something that is gratifying. Genashtim is an example that should be followed by other companies globally.
I have been part of Genashtim’s staff for 5 months already. I started out as an HR / Operation Assistant. At the beginning, Genashtim allowed me to do training on formatting CVs. I also did a training on becoming a Virtual Office Assistant and on HR Policy at Genashtim before starting my current role which is being a CCTV Monitoring Administrator.
I was not born with scoliosis. When I was 18 to 20 years old, I began to experience a pain on my spine. I went to see the doctor and a trauma specialist. After having Magnetic Resonance exams, they diagnosed me with incipient or an early-stage scoliosis. They advised of a possible surgery on my spine but later on recommended I do physical exercises and rehabilitation with physical therapists. This physical therapy on my spine reduces the curvature that is present. I might have acquired this due to bad posture or excess pressure placed on my spine.
Joyce Grajo
Quality Assurance Analyst
Mobility-impaired
“Generally, before working in Genashtim, I was a certified full-time mom to my 5-year-old son. That moment, I experienced a lot of rejections from other companies as I tried to apply several times outside. I felt down, stressful and I couldn’t afford to pay my own bills due to lack of income. Also, I even tried to join Networking companies because they said that I could gain money just by recruiting people. But it’s never easy especially for my situation. Thank God and he used my friend to refer me to his friend ‘Kuya Mac’. Kuya Mac referred me here in Genashtim. After few days, I was notified that there’s a scheduled interview. I was grateful and very happy. I did not miss that opportunity.”
“Genashtim is like a partner to me. I have been committed for 3 years and I will continue doing so. It’s like having a relationship with someone you can’t afford to lose. This company is a necessity to me and for my family.”
At first, I worked as a part-time QA assistant, and after few months, they considered me as full-time already. I’m working as a QA Analyst and full-time coach until now. We are evaluating sessions and assessing students. By assessing them, we need to determine their level and the appropriate content for their lesson. We are also the one who’s observing the performance of the coach. By this, we are the one who’s deciding what will be the penalty if the coach failed to do a successful session. In addition, we are also giving our feedback to the coaches via email, chat or call.
My right leg was amputated above the knee because of bone cancer. I was 9 years old back then. I usually play soccer outside our house and I already felt the pain but I was not spilling it out because I was afraid that time. So, I chose to keep it to myself. Then one day, when my friends and I were playing a Filipino game called “Patintero”, I got slipped into the ground and finally fell down. I felt nervous as I realized that my leg was broken already. I’m crying and asking my friends for help. My mom brought me to the hospital. After few months, the doctor told us that I have a cancer which is the reason why my bone was not reconstructing. And finally, in November 2000, after consulting doctors in three different hospitals, we tried our luck at the St. Luke’s hospital. The doctor decided to amputate my leg because it’s risky if we wait any longer. After that, I had a chemotherapy for 6 months and finally became cancer free until now. Thank God for all the blessings and for another life.
Aini Azlita Binti Ahmad Kamal
Administrative Support Assistant
Mobility-impaired
Joined Genashtim on December 01, 2016
“My life before Genashtim was quite hopeless. I often get jealous of my fellow friends who are busy with their own career while I’m being jobless. I worry about my living expense as I do not have income to support my life. When I joined Genashtim, I have the chance to improve myself. I become more confident in my life.
Genashtim helps to build and utilize my collegiate and community experiences. A part from that, the most important thing is that I can afford my living expenses. I’m also able to support my parents’ utility bills.”
Aini is one of our Operations Assistants. Her task includes: Ensuring that all EPiC Online Sessions start and end well, and performing other EPiC monitoring tasks.
Aini is from Perlis, Malaysia. She has Muscular Dystrophy since she was about 2 years old.
Ng An Ting
Accounting Assistant
Mobility Impaired/Spinal Cord Injury
Joined Genashtim on October 1, 2017
“In 2004, I had an accident that caused spinal cord injury. Subsequently, I was admitted to the hospital for three months. I then attended a disabled centre where I learned most of my independent skills. Moreover, I was able to continue my studies in university and successfully graduated in 2016. In 2017, I worked in a tuition centre as a teacher, but both transportation and the centre were inflexible to accommodate a wheelchair user, so I decided to quit the job and look for a new job, until I found Genashtim.
Genashtim considers the needs of disabled persons and refugees. The company has given me an opportunity to work with people around the world and because of this, I have gained a bundle of knowledge and soft skills.”
I have been designated as an Accounting Assistant and an EPiC Bilingual Online Coach in Genashtim. As Accounting Assistant, my tasks include keying in data into the accounting software, preparing invoices, and following up on invoices, when necessary.
Anne has had spinal cord injury since she was 24 years old. She moves around using a wheelchair and modified hand-controlled car.
Dr. Susan D’Aloia
Learning Director
A New Yorker with Italian heritage, Dr. D’Aloia has lived and worked around the world for more than 20 years. Apart from various locations in the USA, her teaching and learning design (fully online, blended, traditional), research, consultancy, and volunteering work has also taken her to Yugoslavia, Zimbabwe, Nicaragua, Haiti, Vietnam and Singapore. Prior to joining Genashtim Dr. D’Aloia was Client Success Manager: Asia for Blackboard. She was also an Associate Professor at the Vietnamese American Training College, and Adjunct Professor at City University of New York.
Tripta Singh
Project Manager/Trainer
With an MSc (Merit) from the London School of Economics, and a BSc (Honours) from University of Warwick, Tripta started her career with McKinsey & Company in London.
Upon her return to Singapore, she was hired as Head of Content Development at with Knowledge Platform, an education technology company with a presence in over 20 countries.
Tripta has diverse facilitation, training and business experience in Asia. This includes the design, development and implementation of a corporate training program which was rolled out to 3,000+ staff of the CAS Group in Indonesia and spearheading the design production of an innovative blended-learning solution to improve English language comprehension in China. This was rolled out to 200+ schools within a year of launching.
Tripta founded Learnosophy in 2017. Learnosophy is an education and training business which uses a technology-driven approach to develop the skills, creativity and innovation of learners, with an emphasis on changing learner needs in a rapidly changing world. Till date, Learnosophy has impacted 6,000+ university students and young professionals through interactive online training programs.
Since 2018, Tripta has been associated with Genashtim as a Trainer for our programs with the Singapore Business Federation, and as a Project Manager for our eLearning projects.
Likes: inventing recipes, travelling, getting lost in books, problem-solving
Raj Selvaraj
Process/QA Manager
As Operations Manager, Raj leads the Monitoring team and Quality Assurance team for our language programs EPiC Online and Mandarin eSpeak. He also heads our Content Development Department.
Raj has an engineering background and lives in Kuala Lumpur, Malaysia. He has been with Genashtim since 2011.
Likes: technology, home interior designing, collecting figurines & model toys.
