This privacy policy has been compiled to better serve those who are concerned with how their personal information is being used online. Personal information is information, whether true or not, about an individual who can be identified either from that information or from that information and other information to which the organization has or is likely to have access. It does not include information where your identity has been removed, which is known as anonymous data. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information.
Quick guide to contents
– What personal information do we collect?
– How do we collect information?
– How do we use your information? How do we protect your information?
– How long is your information retained?
– Do we use ‘cookies’?
– Do we make automated decisions?
– Third-party disclosure
– Third-party links
– Google
– Transfer of personal information overseas
– Changes to this privacy policy
– Contacting us
– Your legal rights
What personal information do we collect from the people who visit our blog, website or app?
When ordering or registering on our site, we may collect, use, store and transfer personal data about you. We have grouped these together as follows:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data), nor do we collect any information about criminal convictions and offences.
How do we collect information?
We collect personal data as follows:
We may also receive personal data about you from various third parties and public sources as follows:
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
The legal basis for the processing of your personal information is that it is necessary for the performance of a contract with you, where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests, where we need to comply with a legal or regulatory obligation or where we obtain your consent to the processing of your personal information.
Change of purpose
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason Is compatible with the original purposes. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at info@genashtim.com. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How long is your information retained?
We will only hold your information for as long as is necessary for the purposes described in this Privacy Policy or in our terms and conditions, or for legal or business purposes. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.
When determining the relevant retention periods, we will take into account factors including:
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Do we use ‘cookies’?
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly that make your site experience more efficient and may not function properly.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
If at any time you would like to unsubscribe from receiving future emails, you can email us at singapore@genashtim.com and we will promptly remove you from ALL correspondence.
Transfer of personal information overseas (e.g. from within the EEA to outside the EEA)?
When our partners who help us in the administration or operation of our organization are based in otherlocations, your information may be transferred outside of your country. When your personal data is transferred from within the EEA to outside the EEA, we will always ensure that there is a proper legal agreement or other legal basis that covers the data transfer. When we send your information from a country (not in the EEA) to outside of that country, wewill make sure that your information is protected to at least the same standard as that which is required in the originating country, andwill work with any such third parties to make sure that they have reasonable security arrangements in place. We may also transfer your information outside of your countryin relation to business opportunities but we would only do this with your consent.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time, to reflect changes at Genashtim, or for legal or regulatory reasons. Unless we are unable to do so, we will give you reasonable notice of any changes to this Privacy Policy, which may be by notifying you via email and/or by posting an updated version on our website.
Contacting Us
If you would like a copy of some or all of the information we hold about you, please contact us at info@genashtim.com.
We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate by contacting us at info@genashtim.com.
If there are any other questions regarding this privacy policy, you may contact us using the information below.
Genashtim Pte Ltd
1 Coleman Street #10-10 The Adelphi
Singapore, 179803
Email: info@genashtim.com
Your Legal Rights
You have various rights in relation to your personal information, including your right to:
If you wish to exercise any of the rights set out above, please contact the DPO at info@genashtim.com. You will not have to pay a fee to access your personal information(or toexercise any of the above rights). However, a reasonable fee may be charged if your request is clearly unfounded, repetitive or excessive. Alternatively, we may be entitled to refuse to act on the request.
Updated: July 2021